Diablo 4 Needs Business Performance Senior Director

I saw this on the PureDiablo web site, sorry the forum will not let me post the link, I am not worthy.

Blizzard Entertainment is a community of 4,000 global employees who are passionate about not only gaming but entertainment and the technology that drives our player experience.

We are on a quest to find a legendary Director/Senior Director, Business Performance who is a master of their craft to support the Diablo franchise. The ideal candidate will partner with the design leadership to define and execute the Diablo IV business model and post-launch live service approach and support other franchise topics. Importantly, they will have a deep understanding of and empathy for our players because they are a player themselves.

The Director/Senior Director, Business Performance functions as a team lead, manages the end-to-end lifecycle of a game spanning multiple feature areas and collaborates with the game team on roadmap planning.

Covid-19 Hiring Update: We have transitioned to a work-from-home model and we are continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.

Objectives

  • Build the capability to provide the right information, on time to support short- and long-term decision making for the direction of the Diablo franchise
  • Manage the post-launch business service for Diablo IV to drive acquisition, retention, and monetization while maintaining a healthy community
  • Define, coordinate, and execute in and out of game activities and events (e.g., pricing and promotions); propose compelling features to improve engagement, retention, and monetization; and report out on performance
  • Establish goals and KPIs to measure player base health and business performance. Monitor and escalate potential issues and share performance data with development, publishing, and commercial leadership
  • Identify discreet player segments and develop or propose initiatives to address them
  • Create, maintain, and optimize ethical monetization models that maximize long-term franchise revenue
  • Track player life cycle and acquisition funnel and execute initiatives to grow the player base
  • Work with commercial, publishing and development teams to develop SKU and content strategies (in and out of game)
  • Collaborate with production to ensure events and initiatives are executed successfully in game
  • Increase the repeatability of our successes by sharing best practices and lessons learned with other game teams and bring the best of Blizzard to Diablo

Competencies

  • Passion for the business of games, especially RPGs/ARPGs/MMOs
  • Deep knowledge in the key performance metrics that drive game performance
  • 8+ years of experience including product management, live ops performance, or monetization design
  • Experienced manager with a history of guiding high performers to do their best work
  • Data-driven decision maker with intellectual humility and a passion for testing
  • A leader by influence who is excited to pitch in and help
  • Collaborative problem solver, structured and organized thinker, excellent written and verbal communications
  • Excellent interpersonal skills to manage complex projects with diverse stakeholders all over the world (disciplines, regions, etc.)

With all the Diablo 3 criticism I’ve leveled over the years, I’m pretty sure I’m not getting an interview :stuck_out_tongue: :stuck_out_tongue:

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Your title is a bit click-baity. I’m sorry to say so, but this job opening isn’t “to monetise the game”. It’s a job opening where one of the numerous requirements of the applicant is to manage that part of the game.

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I understand and recognize Diablo 4 must be profitable going forward. That’s what gaming companies expect. I dont object to MTX, as long as my game is being further developed and you can’t pay-to-win (which is why I’m against open trading, too.)

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It needs to have some trading though as that’s what many want. Yes here we go again D4, D4, D4

Yea, not seeing a problem here.

You know that selling backpacks with D4 logos on them is “monetizing the game” as much as selling stash tabs for $49.95 each, right?

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Good stuff, they are making progress and getting closer to launch.

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That they want a Business manager type role, is a given. That is required for any game.

They appear to have not even defined how they plan to set up their business model and want someone experienced in developing approaches.

This would include EVERY thing related to the game that might generate revenue, including initial games sales, promotions, licensing for merch, etc.

I see no reason to be worried based on the job posting. There is nothing scary here. Just a desire to generate income from a product they sell (however they decide to sell it).

Did you think it was going to be free?

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Wait, is that an option??

I am deeply suspicious of anything “free”. Everything has a catch, even if it is just a marketing ploy. I am a bit of an old curmudgeon though. I have been told forever nothing in life is free.

I was just poking Avalon for what seems a bit of an inflammatory thread topic when reality is “duh they want to get paid for work”. Did he think people would be upset that a game has a business model?

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Sure, it’s an option. Hearthstone is “free”. HotS is “free”.

Unlikely, but it’s an option.

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I think you missed the little joke in there! Of course it won’t be free.

I don’t think anyone is expecting D4 to be free. Hence why they mentioned cosmetics for players and mounts. Are we going to be told soon if there is going to be a monthly subscription?

I’m finding it hard to understand why looking for a business professional with experience like this can be seen in a bad light at all.

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#FreeDiablo4!
:money_mouth_face:

This does seem like a whole lot of nothing.

But of course D4 will have a ton of monetization.

Mtx in Diablo 4 is to be expected honestly.

The only question would be how much mtx can we expect? Based on what was said at blizzcon, the mtx would be mostly, if not completely, cosmetic goods with little impact on gameplay. However, considering that Diablo 4 won’t be released anytime soon, that, like nearly everything else, is subject to change.

So we shall see.

This is good ! We need monitisation to keep the updates going , just look at poe! I want to support the game

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No, they already said Diablo 4 base game will cost money. From that point we can pay extra for:

  • Subscription models
  • DLCs
  • MTXs

How they are going to monetize the game further is interesting to see since this intervenes with the development of the game too. Such job posting now also indicate that we will have an answer about these questions at the virtual Blizzcon in early 2021.

I doubt it. We still don’t have the business model for Diablo Immortal. They will wait until much closer to release to finalize the D4 model.

So many laws change every year regarding games, what is considered gambling, what apps can be used in what countries, etc etc. Makes more sense to have a general idea, and save the details for later once all the analysts and lawyers have been through them.

Pretty sure as if Blizzcon there will be no sub. The said you will buy the box, expansions, and MTX if you want