The reason why I asked if you had any experience with programming, is because there are two different perspectives: layman, and insider.
A layman might look at a helicopter crashed into a tree, and go “well, whoever the pilot was, they dun goofed up to get that result.” And that would technically be true! Crashing into a tree is absolutely not recommended procedure when piloting a helicopter.
An insider though, might make more educated guesses as to why that helicopter crashed. Is it military or non-military? Are we in an active war zone, or a civilian’s backyard? Is there any evidence of damage or trauma to the tree, the helicopter, or the surrounding environment? Is it even (or was it even) operational?
There’s the layman’s perspective of “I don’t understand why we even pay people when they mess up something so easy” and then there’s the insider’s perspective of “I literally do this for a living, don’t tell me how easy or otherwise my job really is.”
The end result is still the same, but the work required to correct everything moving forward is often way harder than any one person ever fully realizes.
Games absolutely get balanced due to difficulty concerns, and said concerns are absolutely subjectively oriented towards the human condition.
Genuine question: do you have any experience running a for-profit business?
You don’t base your foundation on a swamp.
If the leaderboards are compromised, arguing for using them as a barometer for which classes need balancing is not a structurally sound argument.
And, for that matter, which leaderboards are we even talking about? There are leaderboards for all sorts of things, not just GR’s.
And neither do you.
You have no real working knowledge of how the programming works, though. When I asked you if you had any experience, if you had given me a response that implied considerable knowledge I would have taken you at your word. You could have said “I’ve coded my own games” or you could have said “I’ve got programming certs” or “I’ve got/am studying for degreees in comp sci” or even “I’ve made a few mods for Skyrim.” And I would have taken you at your word because why would you lie?
But instead, you said, and I quote you here:
You’ve had 15 years experience asking people to turn their computer off, and then back on, before escalating their ticket to senior IT who then does a bit of Google searching before finally escalating the ticket once more to junior coders.
That’s not just me being intentionally glib or dismissive, that’s also me illustrating exactly why you can’t just “assume” you know more than someone else. I know literally nothing about what actually happens in IT. But when you say you have little to no programming experience, I DO know that you don’t understand this particular topic.