when loading into diablo 3 under the Americas regional server everything will load normally until the game tries to load the hero list, where in it will stop loading and the error code 395002 will display with no recommendations on what to do. upon investigation I have tried what the forums have suggested and it is still not loading. please help.
You aint alone buddy, there’s 3 other threads and a handful of people with the same issue. Hopefully Blizzard sees this tomorrow and looks into it (or better yet if it fixes itself over night)
Same here man its been like 7 hours so far
Still not fixed after more than 13 hours. It was to be expected anyway.
Hello all,
Bliz has acknowledged the issue and has passed it up to the D3 people. You can follow this thread over in the Technical Support forum for any updates.
EDIT:
Update from Bliz