Diablo 3 crash at launch. need help!

i installed diablo 3, press play, and than it crash at launch? don’t know what it is.

Do you get a popup box with a long hexadecimal number in it ? if so, provide it here.

Are you using a Razer/Synapse mouse and/or keyboard ? See this article:

Have you done any troubleshooting to try and figure out what was wrong ? if not, see the suggestions here (The words in blue are links to more information, procedures, etc…) :

thanks for your help… the problem was razer!

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I’m glad that you can play again.

Thank you for reporting back the source of the issue.