After completing the challenge rift on xbox, upon entering game with seasonal character the cache is not available to claim. Has happened twice in two weeks.
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Season 33 – same deal. No cache after completing.
Very, very frustrating, and renders game unplayable for the season.
I very carefully went about it so no mistakes on my part.
Challenge Rift reward is not available for me on Switch also. None of the fixes I’ve seen anywhere have worked. Here is what I have tried:
- Created season character first, then completed rift.
- Flipped between difficulties and campaign/adventure mode, restarting Switch in between each change.
- verified system time is syncing online, and all patches are up to date.
- Checked from a new second season character.
- changed Switch to use public DNS
- waited 24 hours
- verified completion times are showing up on ladder. I’m 3000 something on global leaderboard.
- verified no available rewards in the season rewards menu, or at the Altar of Rites. Reward pillar is empty by the cube, regardless.
I even beat the rift a second time after all that, improving my time by another 2 seconds. This CR sucks too and it took me forever to beat it. I had completely forgotten about doing CRs and haven’t done them in a few years, and to finally beat it but not get anything for it is stupid. If this isn’t a back end issue on Blizzard’s side I’ll eat my hat. Has anyone opened a ticket or is this game even supported anymore on console?