Can't play Crusader's cinematic on Nintendo Switch

I play Diablo3 on Switch, Game Card, Japanese Version.
I noticed the problem that Crusader’s cinematic isn’t played.
This problem is same in story mode or “Cinematic”.

But when I downloaded English sound DLC, changed sound to English, it was possible to play Crusader’s cinematic.

Is Japanese sound of Crusader included in a game card?
Please inspect this issue.

Same issue as well. Downloaded the Japanese Language Pack. The opening main cinematic starts then when I select a character (crusader in my case) - the game skips straight to the game. No cinematics at all. Furthermore, when I go to the menu to view the cinematics that I already unlocked it only can play the main diablo 3 video. If I try to select and play the others it just does not start up the video.
Any advice please?

System: Nintendo Switch Lite (updated to the latest version)
Game: Digital Download
Language: Added Japanese Language