Bug that caused death in Greater Rift on Hardcore mode

I have been playing hardcore on a barbarian and was using the LoD HotA in a 99 greater rift. I got to the rift guardian, and it was going well apart from one cheat death. Then all of a sudden about 30% hp left on the boss (when my Ruthless skill should have kicked in) instead of the +40% damage from the Ruthless skill he starts taking almost no damage instead. When I realised, I tried to get away, but the guardian caught and killed me.

I have a recording of the whole greater rift. If this is a bug is there a chance that my character or items can be restored?

Many thanks.

No, which is why the warning screen at HC hero creation warns you of this.

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Blizzard will not restore dead HC characters for any reason. Even if the death is caused by a legit bug is utterly irrelevant. Those are the terms you accepted on the very moment you created the HC character.

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that sucks man.
Where is your nerves of steel btw?

Definitelly weird bug, but tbh - your barbarian was really not ready for this GR level…

I knew the risks going into the Grift as yes it was quite high for my Barb and I had only just been getting used to that build, but I also knew I would probably have finished it if it wasn’t for that bug as I’d just got him to 30% for the extra damage. If it was too much for the Barb then I would have left it way before getting to the Guardian. I’m not that fussed about getting it back I just wanted to know. I’ve levelled a new Barb and am farming again with what I had.
I just wanted to get some kind of answer from Blizz about the bug and these forums were the only place I could find to contact anyone.

I just wanted to get some kind of answer from Blizz about the bug and these forums were the only place I could find to contact anyone.

Blizzard no more respond anywhere…