The game crashes occasionally and starts an update (and finishes immediately). This appears to be caused by the Blizzard Error app crashing. I have removed and reinstalled the game and battle.net, all the premissions are correct, but it continues to occur.
The crash report is:
Translated Report (Full Report Below)
Process: Blizzard Error [13808]
Path: /Applications/Diablo III/*/Blizzard Error.app/Contents/MacOS/Blizzard Error
Identifier: com.blizzard.blizzarderror
Version: 2.3.10.0 (0)
Code Type: X86-64 (Translated)
Role: Unspecified
Parent Process: launchd [1]
Coalition: [15723]
Responsible PID: 13337
User ID: 501
Date/Time: 2026-08-28 06:49:49.5075 -0700
Launch Time: 2026-08-28 06:49:49.3008 -0700
Hardware Model: MacBookPro18,2
OS Version: macOS 26.6.2 (25G83)
Release Type: User
Crash Reporter Key: 004F85DD-8B58-78F9-C166-06F9A2E9CE07
Incident Identifier: 6FD21FB2-7CF2-473E-A03B-5F2B708C2D5F
Time Awake Since Boot: 44000 seconds
System Integrity Protection: enabled
Triggered by Thread: 0
Exception Type: EXC_CRASH (SIGKILL (Code Signature Invalid))
Exception Codes: 0x0000000000000000, 0x0000000000000000
Thread 0 Crashed:
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x0000000000000000
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: rfl: 0x0000000000000203
tmp0: 0x0000000000000000 tmp1: 0x0000000000000000 tmp2: 0x0000000000000000
Binary Images:
0x1006ff000 - 0x1007b0fff (*) <256cadce-c1f0-354e-9cfb-6920d9a48977> ???
0x200a2a000 - 0x200ad6fff dyld (*) /usr/lib/dyld
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=1836K resident=0K(0%) swapped_out_or_unallocated=1836K(100%)
Writable regions: Total=66.3M written=128K(0%) resident=128K(0%) swapped_out=0K(0%) unallocated=66.2M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 16K 1
Stack 64.0M 1
VM_ALLOCATE (reserved) 60K 2 reserved VM address space (unallocated)
__DATA 2220K 4
__DATA_CONST 32K 1
__DATA_DIRTY 16K 2
__LINKEDIT 436K 3
__TEXT 1404K 2
__TPRO_CONST 4K 1
mapped file 228K 3
page table in kernel 128K 1
=========== ======= =======
TOTAL 68.4M 21
TOTAL, minus reserved VM space 68.4M 21
Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed
Full Report
{“app_name”:“Blizzard Error”,“timestamp”:“2026-08-28 06:49:49.00 -0700”,“app_version”:“2.3.10.0”,“slice_uuid”:“256cadce-c1f0-354e-9cfb-6920d9a48977”,“build_version”:“0”,“platform”:0,“bundleID”:“com.blizzard.blizzarderror”,“share_with_app_devs”:0,“is_first_party”:0,“bug_type”:“309”,“os_version”:“macOS 26.6.2 (25G83)”,“roots_installed”:0,“name”:“Blizzard Error”,“incident_id”:“6FD21FB2-7CF2-473E-A03B-5F2B708C2D5F”}
{
“uptime” : 44000,
“procRole” : “Unspecified”,
“version” : 2,
“userID” : 501,
“deployVersion” : 210,
“modelCode” : “MacBookPro18,2”,
“coalitionID” : 15723,
“osVersion” : {
“train” : “macOS 26.6.2”,
“build” : “25G83”,
“releaseType” : “User”
},
“captureTime” : “2026-08-28 06:49:49.5075 -0700”,
“codeSigningMonitor” : 2,
“incident” : “6FD21FB2-7CF2-473E-A03B-5F2B708C2D5F”,
“pid” : 13808,
“translated” : true,
“cpuType” : “X86-64”,
“procLaunch” : “2026-08-28 06:49:49.3008 -0700”,
“procStartAbsTime” : 1079346983193,
“procExitAbsTime” : 1079351688997,
“procName” : “Blizzard Error”,
“procPath” : “\/Applications\/Diablo III\/*\/Blizzard Error.app\/Contents\/MacOS\/Blizzard Error”,
“bundleInfo” : {“CFBundleShortVersionString”:“2.3.10.0”,“CFBundleVersion”:“0”,“CFBundleIdentifier”:“com.blizzard.blizzarderror”},
“storeInfo” : {“deviceIdentifierForVendor”:“20663140-DDE5-5AEC-9539-1AE2AB6D4936”,“thirdParty”:true},
“parentProc” : “launchd”,
“parentPid” : 1,
“crashReporterKey” : “004F85DD-8B58-78F9-C166-06F9A2E9CE07”,
“appleIntelligenceStatus” : {“reasons”:[“notOptedIn”,“assetIsNotReady”],“state”:“unavailable”},
“developerMode” : 1,
“responsiblePid” : 13337,
“codeSigningID” : “”,
“codeSigningTeamID” : “”,
“codeSigningFlags” : 16777216,
“codeSigningValidationCategory” : 0,
“codeSigningTrustLevel” : 4294967295,
“codeSigningAuxiliaryInfo” : 0,
“bootSessionUUID” : “2F94B54B-E9B4-42F8-A188-F09BA9DDCD3A”,
“sip” : “enabled”,
“exception” : {“codes”:“0x0000000000000000, 0x0000000000000000”,“rawCodes”:[0,0],“type”:“EXC_CRASH”,“signal”:“SIGKILL (Code Signature Invalid)”},
“extMods” : {“caller”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“system”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“targeted”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“warnings”:0},
“faultingThread” : 0,
“threads” : [{“triggered”:true,“id”:888961,“threadState”:{“flavor”:“x86_THREAD_STATE”,“rbp”:{“value”:0},“r12”:{“value”:0},“rosetta”:{“tmp2”:{“value”:0},“tmp1”:{“value”:0},“tmp0”:{“value”:0}},“rbx”:{“value”:0},“r8”:{“value”:0},“r15”:{“value”:0},“r10”:{“value”:0},“rdx”:{“value”:0},“rdi”:{“value”:0},“r9”:{“value”:0},“r13”:{“value”:0},“rflags”:{“value”:515},“rax”:{“value”:0},“rsp”:{“value”:0},“r11”:{“value”:0},“rcx”:{“value”:0},“r14”:{“value”:0},“rsi”:{“value”:0}},“frames”:[]}],
“usedImages” : [
{
“source” : “P”,
“arch” : “x86_64”,
“base” : 4302303232,
“size” : 729088,
“uuid” : “256cadce-c1f0-354e-9cfb-6920d9a48977”,
“name” : “”
},
{
“source” : “P”,
“arch” : “x86_64”,
“base” : 8600592384,
“size” : 708608,
“uuid” : “cf55ca34-3ecb-38f3-9e3e-e20592c197be”,
“path” : “\/usr\/lib\/dyld”,
“name” : “dyld”
},
{
“size” : 0,
“source” : “A”,
“base” : 0,
“uuid” : “00000000-0000-0000-0000-000000000000”
}
],
“vmSummary” : “ReadOnly portion of Libraries: Total=1836K resident=0K(0%) swapped_out_or_unallocated=1836K(100%)\nWritable regions: Total=66.3M written=128K(0%) resident=128K(0%) swapped_out=0K(0%) unallocated=66.2M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 16K 1 \nStack 64.0M 1 \nVM_ALLOCATE (reserved) 60K 2 reserved VM address space (unallocated)\n__DATA 2220K 4 \n__DATA_CONST 32K 1 \n__DATA_DIRTY 16K 2 \n__LINKEDIT 436K 3 \n__TEXT 1404K 2 \n__TPRO_CONST 4K 1 \nmapped file 228K 3 \npage table in kernel 128K 1 \n=========== ======= ======= \nTOTAL 68.4M 21 \nTOTAL, minus reserved VM space 68.4M 21 \n”,
“legacyInfo” : {
“threadTriggered” : {
}
},
“roots_installed” : 0,
“bug_type” : “309”,
“trmStatus” : 1,
“trialInfo” : {
“rollouts” : [
{
“rolloutId” : “639124e81d92412bfb4880b3”,
“factorPackIds” : [
\],
"deploymentId" : 240000012
},
{
"rolloutId" : "6434420a89ec2e0a7a38bf5a",
"factorPackIds" : \[
\],
"deploymentId" : 240000011
}
],
“experiments” : [
]
},
“reportNotes” : [
“dyld_process_snapshot_get_shared_cache failed”
]
}
Model: MacBookPro18,2, BootROM 18000.161.10, proc 10:8:2:0 processors, 32 GB, SMC
Graphics: Apple M1 Max, Apple M1 Max, Built-In
Display: Studio Display, 5120 x 2880 Retina, Main, MirrorOff, Online
Display: Color LCD, 3456 x 2234 Retina, MirrorOff, Online
Memory Module: LPDDR5, Samsung
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Jan 20 2026 17:44:15 version 20.140.13.0.8.7.224 FWID 01-b2a3fd0d
IO80211_driverkit-1566.5 “IO80211_driverkit-1566.5” Jul 31 2026 19:08:25
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Belkin USB-C LAN, Ethernet, en14
PCI Card: pci8086,15f0, USB eXtensible Host Controller, Thunderbolt@3,0,0
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Device: Studio Display, Apple Inc., 1, 67.1
Thunderbolt Bus: MacBook Pro, Apple Inc.