BlackJacketW - Latency problem in Diablo 3

Still a problem today Jun 2021. Logged a ticket, but I’m pretty sure they will waste your time going through template questions and not fixing the servers latency.

Hey there,

I went ahead and moved this to a new thread since the other topic was from 6+ months ago. We haven’t received many reports of high latency or latency fluctuation for Diablo 3. We may want to gather more information on the problem via a connection test.

Here are the instructions:

  1. Download the tool from this page
  2. Enter the game IP into the “host” field. The IP address for our games are listed on the winMTR instructions page
  3. Start the test and play the affected game for at least 15 minutes. Ensure the problem happens while the winMTR tool is running.
  4. After recording the problem data, click “export text” and save the winMTR file in an easy to find location.
  5. Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the winMTR. It’ll look like this:
WinMTR goes here

If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).

i just did an update and diablo 3 is now basically unplayable. what is going to happen because if so this is unacceptable.