Battle net app and D3 cannot log in

Coming up with a error when logging into battle net

BLZBNTBNA00000A8E (2403) can only choose continue offlune

then on diablo 3 when logging in error message comes up

due to AADC regulations we need to verify date of birth, when click ok just take me back to login

Tried going to webpage and can log in fine but no option to verify DOB

Any help appreciated

same problem on my d3

Hey Kickinchic,

This error is related to the AADC restrictions with accounts registered to the United Kingdom. You may need to check your Privacy settings via the link below and make sure everything looks correct there.

https://account.battle.net/privacy

If you need help beyond this please go ahead and submit a ticket.

I had this exact same issue.
The solution which worked for me is on the account privacy settings - I had to turn on RealID.
After that I could log in and get in the game.
When I turned it off, logging into the Battle.net launcher and Diablo 3 EU server still worked.
So in short, if you had RealID turned off before the AADC regulations took effect, you have to turn it on. You can then turn it off again.
Shame none of the 3 GMs that replied to my support ticket knew or suggested that…