Barackis - Error 1016

Technical Support
1

Thaumaturgic,

I’m curious if you are seeing error code 1016 when this happens?

Are you being disconnected and then see yourself at the character or login screen with your user name? Error 1016 is an issue I’ve had and they try to tell me its my internet but… I’ve had the same provider for years and played the game for years.

thanks,

2

bro this post is 2years old and his problem was obviously Asus AI Suite and Asus Aura.

3

thanks John… I’m just so frustrated… I even saw a dude online doing videos on D3 content and it was happening to him. It happens to me on NO other platforms whatsover,… none of my steam games etc.

4

Hey there,

Lets go ahead and grab a winMTR so we can further investigate the problem. Here are the instructions:

  1. Download the tool from this page
  2. Enter the game IP into the “host” field. The IP address for our games are listed on the winMTR instructions page
  3. Start the test and play the affected game for at least 15 minutes. Ensure the problem happens while the winMTR tool is running.
  4. After recording the problem data, click “export text” and save the winMTR file in an easy to find location.
  5. Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the winMTR. It’ll look like this:
WinMTR goes here

If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).