Something screwy going on here.
First I confirmed that I was running Patch 2.7.7 on PC. (I don’t have a console).
Asia Region, Patch 2.7.7 non-Season
- No Mail
- Had Altar of Rites
Europe Region, Patch 2.7.7 non-Season
- Had Mail. Contained 3 Haedrig’s Gifts even though I already collected them during Season 29.
- NO Altar of Rites
Americas Region, Patch 2.7.7 non-Season
- No Mail
- NO Altar of Rites
Went back to Asia Region to check for Mail
- No Mail
- NO Altar of Rites this time
The state of Diablo III going forward DOES NOT look good. 