All follower items missing

[Grizbane-1144]

Fired up ye old XBOX ONE “S” this morning, logged into my season 25 character and was surprised to find all of my follower items missing. This looks like a total reset of the follower (except the skill choices remain).

Will the items be restored any time soon?

[Boubou-1741]

Hi,

Although I don’t play on Console, I thought I’d provide a link to the following topic:

Items on Templar Follower Disappeared

I have read on the old forum that this can happen when someone joins your game. When it dismisses the follower it has a chance of deleting all of their items. It just happened to me and I found your post when searching for answers. I have not tried this but I read that the workaround is to manually dismiss your follower before opening your game publicly or inviting friends to join. It looks like this bug has been around since release on the Xbox.

That topic is 2-year old, but it may provide some explanation for what happened.

As far as getting the items back… I’m sorry but, unless you have your game data is saved on a cloud or on some removable storage device, I don’t think you will get it back.