Account problem

Hello,I log out from the game with my progress level 10. One day later I start up again and my progress is level 5.can you help me with that? Thanks

US Server, with a level 5 Demon Hunter on it…
https://us.diablo3.com/en/profile/vakosni-2645/career

EU server, with a level 10 Demon Hunter on it…
https://eu.diablo3.com/en/profile/vakosni-2645/career

On the Battlenet launcher, just above the Play button, where it says Diablo III, to the right of that is a little blue globe, click that, choose Europe rather than Americas, click Play and you’ll find your level 10 DH again.

1 Like

Thank you very much for your information.

Here’s something else you could do…
On the US server, create a level 1 hero called “Americas”
On the EU server, create a level 1 hero called “Europe”
On the Asia server, create a level 1 hero called “Asia”
That way, you’d always be able to tell easily which region you’ve logged into just by looking at your Hero list in-game.

That’s is very helpful… Thank you.