Where are my characters

At least it’s only a couple dozen so far.
As for the refund… I already tried… However because I played the game… nupe… doesn’t matter how long about i bought it… less than a couple weeks… doesn’t matter…
Ok… so how about item replacement or character if it goes away cause of a bug…
Nupe…
That’s that they told me.

Sorry for your loss if it’s still a loss… but know it could be… play with that in mind.