Weapon disappeared

Last night I died and, after that, I logged off and went to sleep. Today my weapon is gone! I had a Tal Rasha Lidless Eye and it was gone! My shield is still there, but weapon not!

I checked the set, the chest, everything… but nothing! The weapon simply disappeared.

Ouch…

Yeah… It’s just gone gone. There are times in the game where you an just lose an item without warning. Sometimes even entire characters…

However they won’t restore any of this. I lost all my stuff… Contacted them and they told me nupe nupe nupe.

Sorry for your loss…
I’m not playing till it’s fixed… maybe Ladder s1? We’ll see.