Update 1.004.000 on PS5 - Game unplayable

Console Technical Support
57

Looks like they removed the update. I just uninstalled and reinstalled and it downloaded 1.003 and i can play on ps5 again.

58

Dont tell me you have to download whole game again…

59

For real? It feels wrong to press “delete” on PS5. Im afraid ill delete my char

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60

Yeah have to download the game again. My saved saved data is fine.

61

Okay. Would be so effin nice if this works

62

As an update:

So you may be prompted to update your client. This will put you back on the previous build but that should still have the ability to connect to the severs and play. The new build is being expedited.

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63

Still can’t play on ps5 after update
come on blizzard fix this please I’m in au patched at 4 pm est time yesterday it’s 6.51 est Australian time and they still haven’t fixed this issue,

64

Delete the game and redownload the game. It should installl in its 1.003 ver. which works as before. The new update is being rolled out as we’re being told so You can wait a bit longer if your connection isn’t fast.

I’ve redownloaded the game now, and it definitely works as the older version:)

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65

Set of users? It’s every PS5 user though right? I don’t know any PS5 user who can play online.

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66

I got friends on ps5 playing now

67

Hey mate. I’m in Aus too. I deleted the game reinstalled and she is all good

68

Da mucho asco el juego en PS5 en línea es imposible jugar ya me planteo desinstalar el juego sinceramente para esto mejor no lo hubierais remasterizado y estropear el juego porque ha pasado de gustarme a darme mucho asco

69

Seems confirmed it is EU players only…

70

I have mates on ps5 and after the patch they were fine. It was just me so it was pretty random.

71

I’m redownloading the game in a hope I can play a little bit today.

It would be great if you announce this temporary fix publicly on Twitter or somewhere for everyone to see. I randomly found this thread and Kalviery’s post hidden in the depths of this forum.

72

Hey Kalviery,
I have just tried to update but it says I’m updated to the latest build and still not working. Are you able to help?

73

Your the first Aussie I’ve come across I’m trying the reinstall now , lvl 90 pala locked grrrr
Thanks for info I’ll let ya know how it went dd

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74

Ok reinstall worked for me thanks for advice

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75

Blizzard, this is NOT only EU. I’m an Australia based played and having the same issue. So are all of my Australian based friends…

76

Have you tried the uninstall/reinstall that others have noted in this thread?

We added some clarification -