this is what went down for a trade of mine
guy: join my game
me: game not available, i create pls join
guy: your game is not available too, i create pls try joining again
me: your game is not available too, i try to create lets try joining a random lobby game
me: join game XXX
guy: game XXX no longer available
me inside game XXX going “…”
guy: lets re log in and try again
after 15mins of re-queuing, finally got it done.
Hey all,
We’ve seen some reports of this happening and from what the devs say, it happens when we’re actively deploying something server-side like a fix, which is why it happens to several players in spikes when it happens. The issue will usually resolve itself if both friends restart the game client, unless the deployment is still actively happening. Alternately, you can wait for the deployment to finish and it’ll clear up on its own.
I know that this is not exactly optimal when queues are active, so here’s an alternate work around. Other players mention that temporarily removing each other from their friends list can work around this. To do this, you’d remove eachother from your friends list while the issue is happening, communicate elsewhere, and re add each other later when the issue clears up.
Either way the developers are working on needing these fixes to happen less often over time which should prevent the problem from popping up less often over time as well.
This does nothing for the IP issue happening. We’ve tried resetting and re-friending. Nothing works for almost everyone.
Lol you’re kidding right… you cant actually believe that this “solution” solves IP problems…
Are you like, an uneducated scripted employee that just spews what they’re told?
yeah , fully agree with it
To clarify I’m not talking about re-friending, I mean completely removing each other from your lists while the issue is happening and re adding later. I’ll edit the post above to try to make this more clear. I also mentioned that if the deployment is still happening, restarting does not work:
As for speculation that this is an “IP issue”, this is not the bug report forum but that is not actually what’s going on to the best of our understanding, it’s just some speculation that’s being thrown around pretty matter of factly. When joining a server in any of our games you should be able to swap between IPs as needed, you just have a default one that you authenticate to. The only exception to this is if your friend is in another region, so you’d need to both be on the EU client if you were both trying to play in EU, or both be in the US to play in US, etc.
If you do believe you’ve found a bug we’re not aware of please do post on the thread in the Bug Report forums, but hopefully the info I posted here helps most players get in game with their friends.
Its very matter of fact that if you’re on one server IP, and your friend is on another, the only way to “fix” is to relog until you manage to land on the same…
Same issue. Can’t join anyone and any of my friends game, and they can’t join mine. This is unbelievable. Never seen such buggy game in all my life. I mean it
This is the final nail in the coffin for diablo II. The people will just leave the game now. Maybe for that is all about. Cuz you bought the game, then they want you to stop playing it on purpose, so you buy the next game. But it will not be a Blizzard game, Blizzard! I promise you! FRIENDS PLAY THAT GAME! THEY MUST BE ABLE TO JOIN AND PLAY WITH EACH OTHER!
So there IS an active deployment ongoing? Why isn’t there any post about an ongoing maintenance then?
This issue has also been ongoing for at least 12 hours. There’s no way a deployment takes that long so that isn’t the problem…
The fact is that two players can both connect to NA and see a different set of games. They can even create a game with the same name in the same region. We are in separate bubbles and cannot play with each other. Relogging, restarting PC, etc doesnt solve anything. We may get into the same bubble, we may not.
Blizz wants you to follow on twitter instead of using their official forums. They literally do not GAF
Even on twitter all I see is some unplanned fix due to an issue last night. This was completed and as of that “fix” has broken the regions up
" [#D2R] The login issues have been resolved. Thanks for your patience and sorry for any inconvenience."
They have your money, what benefit do they get (profit) from communicating?
ZERO… so… they dont.
Thank you for not understanding the issue and just reaching for the easy solution that clearly will not work. It is an Authentication Server issue with .88 and .188 not communicating. IT IS NOT A BUG. IT IS NOT A GAME IP ISSUE. NO AMOUNT OF REMOVING FRIENDS FROM YOUR LIST WILL WORK. You cannot even manually join the game using a custom name///pass for the game in the lobby screen.
Anyone looking for a solution: find out what Authentication server your friend is on and then logging out and trying to get that same Authentication server when you reconnect. If you are trying to join public games good luck and enjoy your temp ban trying to join games. You can check which Authentication server you are on when you log in by using the powershell command without quotes: “netstat -anob | Select-String -Pattern D2R.exe -Context 1,0 | findstr :443 | findstr ESTABLISHED”
Good luck.
Do you know which IP is the “main” one where most people connect to?
It’s not “speculation” though, it’s been proven already?
Hey all,
I’m not here to argue with all this, and I’ll be the first to admit that there’s a possibility there’s a reproduceable bug that might be fixable by the devs. However, I dropped into this thread to state the information I’ve been given to the best of my knowledge and provide possible work arounds which have worked for some players. I am not a developer, and as previously mentioned, this is not the Bug Report forums. If the Auth servers are not communicating to each other correctly, that would be a bug, because they should be communicating with eachother. As earlier mentioned, if a bug is occurring that needs to be posted on the right forum, and there’s a thread on this in Bug Report as well.
As for if a deploy is actively occurring, I can try to get that info and then try some reproduction of this on my end, see if I can confirm things and poke some folks, but keep in mind that until things are confirmed all I can really tell you is the things people have been successfully trying to fix things in hopes that they help you. If they’re not working for you, THAT is useful information here in tech support. For those who HAVE tested those options please feel free to let us know here, but trying to fight with me isn’t really going to get anything done because it’s not the concrete info we need to solve things like this.
Going to try to see if a deploy is actively going on so I can reproduce this on my end, and if I hear anything else, I’ll be happy to share.
Thanks for the reply.
This is a new occurrence of a bug that has existed already. You can see here: "This game is no longer available to join" - #47 by SunTzu-1296 a topic from September was revived after yesterday’s login issues were resolved.
The root cause is different though. For one, you flat out cannot join cross realm at all anymore as of last night.
This is an issue of being on a different server (even same region) than someone else. Games are not interconnected anymore across servers or regions
“Exactly optimal” lmfao yeah no, it definitely isnt. Like the chat system, like the friend system, like the 1 minute ban after trying to join a game, etc etc etc
Yeah its like a 14hour bug, maybe it will pass. Drink lots of water and hope they add .88 back into .188 routing table (or vice versa).