man this update has messed up the game as in the game just will not run at all the game just crashes when trying to start the game
this is from the log
4/21 10:05:51.099 [Render/4] [<>:0]: NVSDK_NGX_D3D12_Init failed, error code: -1160773631
4/21 10:05:51.756 [Prism/4] [<>:0]: prism: Error OutOfMemory (0x8007000e): pm_dx12::Device::InitTexture: CreateCommittedResource Failed
You want technical support then…
I’ve contacted them and the long wait begins but I am posting this so if other ppl are having the same problem
If you want help from people here maybe give some actual info so people can help you with instead of just saying “My game won’t start”. Ummm okay? What errors are you getting etc.? Just crashes and gives 0 errors? Check logs.
Many players have problems with the game but every player has another reason. Some have a bad internet connection some want to play on a toaster and some are trying to ignore the minimum requirements for the game or try to play with a integrated gpu or a Intel gpu. So give a bit more information and maybe someone can help out before the support contacts you.
We’ll the 
setup is no exuse for some, because I play on a potato, and it’s pretty much fine ever since launch. Had some issues here and there, but nothing big or crazy.
So I found this, maybe?
One of the problems with starting the game involves DirectX 12. The first reason it could appear is your graphics card not supporting DX12. If this is not the case, the problem could be caused by apps related to the audio driver. The error code could look like this: NVSDK_NGX_D3D12_Init failed… To fix it, try this:
![Go the the Control Panel, then Audio - Diablo 2 Resurrected: Game not working, wont start - Appendix - Diablo 2 Resurrected Guide]
Go the the Control Panel, then Audio. Turn off all the devices you’re not using - especially the Mixer Realtek if you have it. Additionally, turn off all other audio-related apps: mixers, equalizers. They’re often given to you alongside the driver or apps dedicated for certain brands of motherboards or laptops. Such apps include: Realtek HD Audio Manager, MSI Nahimic, Alienware Surround Sound, or Asus Sonic Studio. Turning them off shouldn’t affect the audio in any way, as they aren’t drivers, just apps supporting the sound settings for the user.
So… not going to list your CPU / GPU driver version and GPU type / OS …?