I know the topic has been raised many times, but they are all closed. The remaster is 14 months old. Patch after patch is released. But the stability of the game is still the worst I’ve seen.
The game crashes regardless of the computer configuration, the composition of the running software, in-game settings.
The only thing is that it crashes much less often in Legacy mode. But did I buy a remaster for him? The game crashes 50% when switching graphics, changing any graphics settings, entering a portal or waypoint, exiting a lobby, going to the character screen. Often it is enough just to go inside the game или walk a few meters and immediately find yourself on the desktop.
Maybe it crashes when trying to load some models or sounds. Maybe even a music track that plays at some time, and this explains the randomness of the crashes. I don’t know, and why should I know? I can’t fix it.
Act 5 crashes especially often, for example, it is almost impossible to get to Areat Pletau from Frigid Highlands - the game will crash after 1-5 minutes from the start. It also crashes very often near the mercenary merchant in Act 2. In addition, it crashes in any other places, although a little less often (after 2-10 minutes instead of 0-1, lol).
It is impossible to play as a summon necromancer: I went in, created skeletons and threw them away after a few minutes.
In this case, sometimes there is a bug report, but usually not.
Despite all this, my friend and I completed the entire game by 1.5 times. Only I understand less and less “why”, and I do not want to continue further.
I have several ordinary computers without viruses, my friends too: usually these are new laptops or desktop computers on Windows 10 or 11 that fully meet all the stated requirements. Graphic cards are different: Nvidia, Radeon, built-in vega7… On more powerful computers, it crashes at least as often as on weak ones.
I checked: I have no overheating, the memory has not run out. Although I noticed that before the crash the game looked like it was frozen, it started up a couple of times for 0.1 seconds and threw it out completely.
I tried to find patterns, adjust settings, deleted everything from the computer except Diablo and the browser - nothing helps, and there seems to be no dependence on this.
I tried to play at the lowest settings with everything turned off, but I did not find any dependence: it throws out no less than at high or medium.
It seemed to me that early in the morning it throws out less often, somehow I played for about an hour (this is an achievement, right?) without throwing out. But it rarely takes more than 20 minutes.
What to do, and will there be a correction of the situation? Keep all stupid advice like “update drivers” or “check the installation of the game for errors” to yourself: it’s been a year since everyone has been writing this, but it doesn’t affect anything. All the newest, cleanest, and problems with only this one game.
We paid money, we spent a lot of time trying to play and figure out why we can’t play what we paid for. I’m really looking forward to the answers.
Wonderful. My answer was just silently deleted. What’s the point of doing business with a company like this?
In it, I wrote what steps I took and that I created a similar topic on a technical forum. Is this the worst message to be silently deleted without explanation?
I will continue until I am banned, if they find for what. I don’t care. All four Blizzard games I tried were terrible (wc3, d2r, immortal, blizzard arcade). Three of them are broken technically.
