Stuck in act 3 need help

I completed all the quests in act three.
I have Mephs soul stone but I don’t have a portal to go through.
I’ve killed meph like 10 times and I don’t get the portal to pop up.

When I originally killed meph and the portal opened I went to town and never went through it. Idk wtf im supposed to do at this point.

Any suggestions would be awesome
Thank you :blush:

I’m on console (Xbox Series X)

Uhh…you literally go through that big red portal near Mephisto to advance to act 4.

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After you kill meph near the top of the map by the stairs. Walk toward the middle with the big red portal like what TrashCanMan said. A bridge will form and you walk across it to teleport to Act 4.