Staff and amulet of kings

transmuted the staff, opened the tomb, got to duriel.
had to log off for family stuff
come back, the staff is gone, the passage to duriel is closed, and going to the maggot lair and the snek temple to get the pieces again simply won’t let me loot. character simply says “impossible” when i try to activate the altar to get the amulet.

The wall may be closed but all you have to do is click on the wall if you already used the staff once and opened the lair.

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thank you, that solved it