i create a character named abcd which is sor in season 9, but when logged out about 0:30, 14th Dec(utc+8000), and logged in about 9:00 14th Dec(utc+8000), the character is not in the list, so i reported bug report using app of battle.net, the character came back, but is not of character of seanon 9. can the data archives be rolled back?