When will you be offerring refunds for this incomplete garbage, this game should be early access at best, its rude and inconsiderate of you guys to lie to the players and put out abominations like this, refunds or #NeverActivisionAgain
They were being offered anytime before you played the game (and still are if you still canāt play).
Just because the game has issues (that they are working to resolve) doesnāt mean that they will give you a refund. You can still play it offline with zero issues.
āOnline gaming experience may changeāā¦ I believe is how the saying used to be printed on the back of the game box.
Pretty pathetic excuse attempt to defend a company who has more than enough experience in this business to keep these issues from happening. This is evidence of an unskilled server management team, and a lack of resources directed to upkeep their server farms.
Blizzard has already released this game once in the past, these issues are unacceptable.
9 Likes
hahahaha yes, at any given moment, from being able to, to not being able to
3 Likes
This is a full-price rerelease of an extremely old game. It was more expensive than New World. Let that sink in. And a third night in a row I canāt play.
This is completely unacceptable. You may believe that agreeing to an EULA means I am not entitled to a refund, however, there are many countriesā consumer rights laws that would beg to differ and take precedence.
9 Likes
estoy muy desconforme con el juego y quisiera el reembolso. soy jugador de d2 desde diablo 1 y la verdad que dejo mucho que desear, me quito las ganas de jugar. gaste dinero en esta basura, prefiero jugar servidor de ombu el antiguo diablo. dan asco para hacer esto a la gente que puso dinero. si van a sacar una basura como esta por lo menos no cobren
2 Likes
See, thatās the problem. Iām not defending them, Iām calling you out. Yes, this game was released in terrible condition, and I personally couldnāt play for however long it took them to fix the AVX issueā¦ and the game still crashes from time to time, and the servers stopā¦ there are issues.
However, just because everything hasnāt gone perfectly, you and other people like you think youāre entitled to get a refund because youāve been inconvenienced by everything not being optimal 24/7. Grow up. There hasnāt been a single PC release in decades that has come out without some issues that need to be fixed.
On the whole, most people have been able to play the game more then they havenāt. Suck it up and let the people do their jobs and fix the issues. If you canāt do that, STOP PLAYING until they do. Because youāre not getting a refund past a couple of hours of play time.
And on a side note, you hash tag is a pathetic joke. Nobody is going to boycott Activision simply because of a bad game rollout. And this is coming from someone who actually DID refund the game after waiting for a week to play (and not being able to)ā¦ so I waiting until they fixed the issue stopping me from playing and repurchased.
The funny thing is that most people who say ārefundā donāt actually try to refund. *sigh
We already did the damage with buying the game.
Sureā¦ in that case just do it. Go get a refund and walk away. Threats of a boycott on their own forums is nothing but attention seeking and self validation.
I refunded after a week of not being able to play due to the AVX issue. I didnāt post on the forums complaining about how terrible it was and how Iām owed because there are issues. I waited for them to fix the issues, and I came back.
I do hope that anyone who does use their countries consumer protection laws can get the results they wantā¦ but I wouldnāt be surprised if doing so results in their Battle.Net account being terminated.
Iām upset about d2r server issues too, but letās be real; no one will remember New World 5 years from now.
It booted me off the server the other night and my lvl 79 sorc disappearedā¦
They arenāt paying me. And Iām no doing this for themā¦ .Iām pointing out this stuff because people have gotten so used to participation trophies and feeling entitled to everything going there way, they forgot that there are other people on the other end of the game that are doing their jobs trying to fix the issues that came up.
The entitlement of āgamersā has never been a good look and itās never been this bad, and it would be different if they werenāt doing anything about itā¦ but issues are being resolved and they canāt fix everything all at onceā¦
You say entitlement like it is a bad thing. They are customers. And as customers, they are āentitledā to the services they paid for. Simple as.
Whether they are working to resolve the issues is irrelevant. It is obvious that they are nickel and diming on customer service, server infrastructure, and developers to properly manage their services. Something we are all entitled to criticize.
2 Likes
You didnāt pay for any service. You paid for the license to play the game which is still valid. Unfortunatly there is the difference.
Okay. Thatās fair. However, they have the game they paid for. They can play it offline with zero issues and problems. However, when you want to play online, on Blizzardās servers, then there are going to be issues.
Expecting things to be perfect is a pipe dream. We just need to give them some timeā¦ but as long as issues are being addressed and fixed, all we can do is wait.
maybe for some people, they pay to experience the online service to interact/trade with others. e.g. playing CSGO with bots only will be fun? dont think so. not saying yay or nay for being entitled to refund but you really shouldnt act high and noble on otherās posts just because you āknow betterā with terms&conditions or etc. just like you dont like people complaining about refund, your non stopping comment on everyoneās posts to point out their wrong is not looking good. just saying. after all, we paid our own money and there are certain expectations in quality of the product.
2 Likes
Youāre a moron, Iām not the OP
Sorry to say, but the people who released D2 Resurrected are not Blizzard. Simply put the company āBlizzardā should just change their name to Activision. Because thatās what it is. Activision is cashing in on the Blizzard name pure and simple. And we avid Blizzard customers keep hoping and praying things will change. But unfortunatley all Activision cares about is profit over happy customers. I cringe for the release of D4.
1 Like
It might change, sure; but the issue is that itās ceasing to exist for long period of time on a routine basis.
Thereās no āonline gaming experienceā right now. Zilch. Zero. Nadda.
It keeps occurring during the time I have to play the game. I already requested a refund and was told that it canāt be done because I had āconsumedā the product.
1 Like
Then end of story. You either stop trying to play, wash your hands of the game and the company, and never look back, or you wait and give the employees who are NOT RESPONSIBLE for this dumpster fire the chance and the time to fix it.