Hi, this has been occurring for some time now. I’m leaving my hardware information & event error log in hopes that someone may be able to guide me towards a fix. I’ve already attempted to fully update Windows, hardware drivers, BIOS firmware, verifying game cache integrity, and scanned my PC using CHKDSK, SFC, and Windows 10’s built-in memory diagnostics.
Thank you for any help, as I’ve been more or less unable to play since launch, and none of my hardware is over 4-5 years old.
Edit: Text cleanup for legibility.
System Summary
OS: Microsoft Windows 10 Pro
Version: 10.0.19043 Build 19043
Architecture: x64
Processor: AMD Ryzen Threadripper 1900X 8-Core Processor, 3800 Mhz, 8 Core(s), 16 Logical Processor(s)
Installed Physical Memory (RAM): 32.0 GB
Page File Space: 32.0 GB
Page File: E:\pagefile.sys
BIOS Version/Date: American Megatrends Inc. 1.D6, 2/5/2021
BaseBoard Product|MSI X399 GAMING PRO CARBON AC (MS-7B09) V1.0
Platform Role: Desktop
Secure Boot State: Off
Hardware Abstraction Layer Version: 10.0.19041.1151|
Kernel DMA Protection: Off
Virtualization-based security: Not enabled
Device Encryption Support: Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions: Yes
Hyper-V - Second Level Address Translation Extensions: Yes
Hyper-V - Virtualization Enabled in Firmware: Yes
Hyper-V - Data Execution Protection: Yes
Event Log
Fault bucket 2189958042014128863, type 5
Event Name: D3DDRED2
Response: Not available
Cab Id: 0Problem signature:
P1: VEN_10DE
P2: 30.0.14.7212
P3: 0x887A0006
P4: 3
P5: D2R.exe
P6: 1.0.527.0
P7:
P8:
P9:
P10:Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8503.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8523.tmp.xmlThese files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_VEN_10DE_3f277c6f4116be3d14c62e2fd902b4c21de75e5_00000000_d90daf04-da06-4676-ab02-e01f223d26faAnalysis symbol:
Rechecking for solution: 0
Report Id: d90daf04-da06-4676-ab02-e01f223d26fa
Report Status: 268435456
Hashed bucket: c0fa9a0cf26262205e644b3c7f431adf
Cab Guid: 0
Windows Error Report File Contents
Version=1
EventType=D3DDRED2
EventTime=132784647568667060
Consent=1
UploadTime=132784647569307796
ReportStatus=268435456
ReportIdentifier=d90daf04-da06-4676-ab02-e01f223d26fa
Wow64Host=34404
OriginalFilename=D2R.exe
AppSessionGuid=000043d4-0001-007a-2d30-5064d1bed701
TargetAppId=W:000059b2b53371904112bc033d936794d40e0000ffff!0000fbb42647c70415eddbef04f452dfd4011ee3c315!D2R.exe
TargetAppVer=2021//09//28:21:35:03!1fe11b5!D2R.exe
BootId=4294967295
TargetAsId=828
UserImpactVector=269488400
IsFatal=4294967295
EtwNonCollectReason=4
Response.BucketId=c0fa9a0cf26262205e644b3c7f431adf
Response.BucketTable=5
Response.LegacyBucketId=2189958042014128863
Response.type=4
Sig[0].Name=GpuManufacturer
Sig[0].Value=VEN_10DE
Sig[1].Name=GpuDriverVersion
Sig[1].Value=30.0.14.7212
Sig[2].Name=DeviceRemovedReason
Sig[2].Value=0x887A0006
Sig[3].Name=DeviceExecutionState
Sig[3].Value=3
Sig[4].Name=AppName
Sig[4].Value=D2R.exe
Sig[5].Name=AppVer
Sig[5].Value=1.0.527.0
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.19043.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
State[0].Key=Transport.DoneStage1
State[0].Value=1
ProcessMetadata[0].Key=d3ddredDataPresent
ProcessMetadata[0].Value=0
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=19043
OsInfo[3].Key=ubr
OsInfo[3].Value=1266
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=221305023
OsInfo[15].Key=osinsty
OsInfo[15].Value=1
OsInfo[16].Key=iever
OsInfo[16].Value=11.789.19041.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=32662
OsInfo[19].Key=svolsz
OsInfo[19].Value=222
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=191206
OsInfo[22].Key=bldtm
OsInfo[22].Value=1406
OsInfo[23].Key=bldbrch
OsInfo[23].Value=vb_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.19041.1266.amd64fre.vb_release.191206-1406
OsInfo[30].Key=buildflightid
OsInfo[30].Value=52B26023-6AFB-4B98-A9BA-096039A02240.1
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[33].Value=FX:117B9872,FX:1183210E,FX:119E26AD,FX:11A8C293,FX:11A8C2FE,FX:11C0E96C,FX:11C3F9D5,FX:11C6E5C2,FX:11C7EB6A,FX:11C9408A,FX:11C940DB,FX:11C96C7A,FX:11CB9A9F,FX:11CB9AC1,FX:11CC111C,FX:11D5BFCD,FX:11D898D7,FX:11DB147C,FX:11DE505A,FX:11DF5B12,FX:11DF5B75,FX:11E11E97,FX:11E3E2BA,FX:11E50151,FX:11E9EE98,FX:11EF28AE,FX:11EFAF3E,FX:11F1992A,FX:11F4161E,FX:11F41B68,FX:11FB0F2F,FX:1201B330,FX:1202B7FC,FX:120BB68E,FX:121A20E1,FX:121BF15F,FX:121E5EC8
OsInfo[34].Key=fconid
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
FriendlyEventName=D3DDRED2
ConsentKey=D3DDRED2
AppName=Diablo II: Resurrected
AppPath=E:\Blizzard\Diablo II Resurrected\D2R.exe
ReportDescription=D3D12 Device Removed Extended Data
ApplicationIdentity=00000000000000000000000000000000
MetadataHash=236578919
