Please help! STUCK!

My warlock character has become completely stuck. Since the most recent patch I have been having major crashing issues. I had been able to work around this by logging out and closing the game in between each map clear. This evening, however, I ran chaos sanctuary a couple of times, and now I cannot leave the Pandemonium Fortress. As soon as I use the warp portal and select a new zone, the game either crashes right away, or briefly loads the new map and then crashes. I have also tried speaking to the angel to “Travel to Harrogath”, and same thing. I also crash after leaving the stairs for the pandemonium fortress…

I am playing on the Switch 2 in offline mode. I have scanned for corrupted game data, cleared system cache, completely factory reset the switch 2, and nothing helps.

Also, it appears to be isolated to my Warlock only. My storage alts dont give me any issues, and my Sorceress is also just fine (although I have not yet completed Hell with her) so shes not getting Terrorized zones.

This is super disheartening as ive put a ton of time in to get my warlock geared up and now its seems like it is just completely and utterly busted.

I have been hesitant to try changing difficulties with the warlock because this current playthrough has some really solid maps for andy, meph, LK, city of the damned (heph right at the beginning). Is this worth doing? I mean I guess it would force me to log back into Act I, but then I dont know if I would lose all my maps and also be stuck in the Rogue Encampment…