Need help my characters are no more here

Bug Report
1

i was doing some run in NM and suddenly when i went off to make a new game i had the message error, (your pg was not found in the servers) I logged off from the game and now my 2 pg are disappeared pls i need help immidiatly

2

same here - - - - - - -

3

Im in the same boat. Hoping it is just that servers are down so they dont appear.

4

also here, what should we do?

5

Same here. A LV80 SOR and a LV82 NEC are gone

6

so, they should fix it bringing their original server up, right?

7

Sorry for your losses. Hope they were able to roll them back. I know that it doesn’t happen for all… For that… I wait till Ladder S1. Here is what blizz told me about missing chars/items even if the cause is a bug on their end.