Need clarification from D2R team

I was unable to get clear statement from support team by posting tickets and was told to ask here to get answer from D2R team.

There are lately some occasions of people being banned for exploitation who claim to not be using any cheats map assist or similar things.

What is weird is that there is common thing amongst few of them as they were doing a lot of travincal runs. Also some of them were muling characters skipping ancients quest or doing quest bug runs. So i would like to get clarification from blizzard team about 3 things:

1. Is so called glitch rushing considered breaking ToS and could it be reason for account closure??
Glitch rushing means that player below level 20 joins someone doing baal quest to skip ancients quest.

2. Is quest bugging considered breaking ToS and could it be reason for account closure??
Boss quest bugging means getting repeatedly quest drops by using two characters where one who has not completed quest kills the boss for bugged quest drop while not completing the quest as game was made by someone who already did it.

3. Can big number of runs on some locations being considered as botting by system in some occasions?

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I’ll be watching this post and hope to get the best answer from them.

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you could try to tweet community lead PezRadar. worked for DarkMaster.

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Well if you can… I dont use twitter. I actualy posted this to technical support section and sadly it was moved here for some reason, well nobody will bother to answer it here, thats why It was posted in technical support where some D2R people actualy respond.

But they moved it here…

(well its kind of my fault, i should posted it in bug report instead)

I doubt it’ll get answered, as the answer might lead to detection methods under guard. Also, devs probably very busy working towards getting the PTR rolling and CMs probably focused both on D3s PTR wrapping up, as well as Diablo: Immortal, such as the issue that was about to cause a 100k refund attempt of the whale that whaled himself out of being able to be matched with other players in the Arena (fixed now I seen).

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Well, hopefully they marked down a note in their busy schedule to shed some light on these questions.

Now, I will say this… Both glitch rushing and quest bugging bosses are unintended game mechanics. While people (ab)using them to better their gameplay in the original game was overlooked, you have to think about D2:R as being a new game, even though it’s a remaster of an old game.

EULAs are often by default enforced for new games, at least for a while… Which if you study 1, C, ii, 1 of the Blizzard EULA, it specifically mentions exploiting any in-game bugs:

License Limitations. Blizzard may suspend or revoke your license to use the Platform, or parts, components and/or single features thereof, if you violate, or assist others in violating, the license limitations set forth below. You agree that you will not, in whole or in part or under any circumstances, do the following:

i. Derivative Works: Copy or reproduce (except as provided in Section 1.B.), translate, reverse engineer, derive source code from, modify, disassemble, decompile, or create derivative works based on or related to the Platform.
ii. Cheating: Create, use, offer, promote, advertise, make available and/or distribute the following or assist therein:

  1. cheats; i.e. methods not expressly authorized by Blizzard (whether accomplished using hardware, software, a combination thereof, or otherwise), influencing and/or facilitating gameplay, including exploits of any in-game bugs, and thereby granting you and/or any other user an advantage over other players not using such methods;

While clarification from a Blizzard rep would help put some minds at ease, the writing is crystal clear.

Yes true, but here is the thing. I am sure you remember some of their statements like they dont want to fix all, quirks of D2 they said i believe? How can we know if quest bugging is quirk or stuff considered as bannable now when its used for ages in d2. They absolutly need to clarify this as people are being banned without actualy explaining why and we dont know if its because of stuff I explained in first post or for something else.

Also where is the line, you both things i described, glitch rushing and quest bugging can actualy happen even if you are not aware of it. Both is in game for 20 years? Plenty of time to fix it if they are taking it as breaking ToS.

If they indeed ARE punishing players for glitch rushing and/or bugging boss drops, I do believe that account closures are too harsh. Due to the popularity of each exploit among the decades old player population, a public warning addressing both as a punishable offense after the time of posting is needed. Afterwards, account suspensions would be a better punishment for first time offenses. (And what I mean by first time offenses is the player obviously abusing the exploit, not due to accidental occurrences.)

Now if people don’t heed the warnings and a suspension and still they keep doing it, THEN account closures can be employed.

Maybe they are taking a zero tolerance stance… Who knows?

As far as these two specific exploits, I’m sure a solution can be procured for each to eliminate them as a possibility, or to make it pointless to even try.

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most did admit too using maphacks, had trash grammar ECT
blizzard wont just ban u for exploitation u will get a 1 or 2 week ban then get a perm

from what i see they was hard cheating a lot of people used maphacks in D2 i know i played the game including far cast zons so im just gonna assume that it is what it sounds like, was hacking/cheating got nailed and banned

i don’t know if blizzard is a lot harder on bans then most IE didn’t change ur IP so u just get a hard ban again but i will assume blizzard does collect system hardware and just ban u again cus you’re permed they don’t do such things in wow from what iv seen but again i don’t know what blizzard will do now a days to major abusers/cheaters

No, they absolutly make account closures for that.

Well there are people claiming they didnt use any cheates and they are still banned for exploitation.

You have to wonder too, that if they are telling the truth, what they may be omitting is any participation in rmt, whether as a buyer or seller. While harder to keep track off, if they have a list of known botter groups with rmt sites, they may be tracking where the economy flows.

just cus they say they don’t, doesn’t mean squat to me

i know cheating waz rampant in D2 and even D1 so many old schoolers that even cried over that bug fix too mercs

its a hard fact that they did it for years and came to D2R thinking it have zero anti cheat measures getting woke

im am not at all surprised and say get REKT out too them all

GIT GUD

I am still skeptical that they would get banned for grush, farming glitch bosses, travs runs, etc. Seems like a stretch to assume they would. I’d prefer to believe that it’s simply for maphack or whatever else is out there like Loot filters and things like bot scripts.

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This is the worst part, we dont know and thats why is clear statement from blizzard in regard tot his very important. There is usualy doubt and based on how some people write and react you can pretty well tell if they are hiding something or not. I have seen multiple people on forum claiming to be innocent and i was like “hell no, i dont buy that” and then you have guy like:

Which I actualy trust, I mean read his topic. He seems to be honest and actualy want to know what was reason for ban. is there 100% chance that he didnt cheat? No, but i believe him and blizzard made mistakes with bans in past 100%. I know several people banned in their games which werent cheaters. Their Automatic ban system is mostly to be blamed.

They are often silver tongued so I still tend to not believe them. Saying that some blizzard clarification on what and if old bugging methods are bannable.

They have mentioned before they want to keep bugs players are familiar with but I took that as the meph glitch spot type of bugs and nothing game defying.

3rd party software gets you banned - i cannot imagine its anything other than that.

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Sounds like you were using maphack :stuck_out_tongue:

Who was? I am not banned.

I just want to know if those things are bannable now as some people claim to do what i described and were banned for exploiting. Its just uncertain for what exactly as they claim to not be using any kind of cheat.

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This guy cleared it all up right here.

He even put this part in bold.including exploits of any in-game bugs
Doesn’t matter 20 years. Doesn’t matter accidental. The Law is paramount.

I don’t think it could be any more clear. Unless someone is saying the quote is wrong and not from the Blizzard website?

Next case bailiff.

Theres a trav run glitch?