Yup.
It doesn’t seem to matter to them if they are responsible for these deletes or not.
They told me about the same thing:
In the end our best bet appears to be wait and see.
Hope that they fix this… and if you play now… just know you could lose it all at any moment… items… characters… ect.
Not a great scenario & I wish they told us about this before purchase… cause I never would have purchased a game that deletes my content at random…
Stay warm out there traveler…