I hope that you will be able to bring my 68lvl soso back. I spend hrs to get with my char to that lvl and it will be very disappointing if it is gone permamently.
I am having the same issue. I had a lvl 76 barb with a torch and a lot of other good gear. I just got most of it the last couple days and now I log in this morning and he is gone. I couldn’t be more disappointed
This is happening to many others. Some get it back with a rollback… others… well… what’s gone is gone… This is what blizz told me about missing chars/items… even those caused by their bugs.