I have 86 skill points now at level 78. I should have had 77 + 10 (skill points awarded from previous quests at Normal which is +4 and Nightmare difficulties which is +4 and Hell difficulty Act I and II which is +2) which means I should have 87 skill points. This means I am missing 1 skill point. I checked all of the quests in the quest log for the +10 from quest rewards and all of them say that the quests are completed. I also went to talk to all of the quest completion NPCs and have not received any additional skill points. I also went and checked Radament’s lair from Normal thru Hell.
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this happens if you get disconnected while picking up the skill book from rad. the book is gone but no skill point. not even doing it again in a fresh game makes it drop. just gone into the void.
just need to delete the character and start again unfortunately. until it gets fixed.