That’s nuts!
Yeah… I lost all of my stuff because of bugs/issues… on their end. I contacted them in the hopes of getting my stuff back. They refused to help. I asked for a refund… cause no fun playing a game like this where at any moment you could lose it all or some… Nupe… they said cause I played their game… well duh… I played, got items… then they deleted them…
Sorry for your loss. Right now they won’t give anything back… so play at your own risk knowing you could lose some or all at any moment and they won’t take any form of responsibility for their game bugs/issues.
Stay warm out there traveler.