I Just Had the Same Problem Again it’s so Frustrating … Character Already Exists
Character Name : Allyana
Server: EU
Battle.net tag: Allyana#2729
Got Stuck Around 21:30 PM EU east
Battletag: Fornal89#2455
Server: Europe
Character: Fornal
Platform: PC
about 30 mins ago at least
BlutFurz#2703 Char Shelter
Last played just before maintenance started, running cows solo
PC
Char locked now
Hm, it looks that there are huge amount of stucked characters including me…really great to do maintanance on EU server in the evening time.
Same issue locked out on ps5. Please fix back to work tomorrow weekends are my time to play
I;ve been stuck for 30min
Lazo#2857
Region Europe
Character : Lazo
Thanks Support Team
As the Devs are monitroing it => can you please unlock my HC chars?
ID: LuckyPants#22880
Europe
only HC chars affected
zNick#1255
Elsa
PC
2:30pm est
America
Platform PC
Says stuck in game same as friday
ryukami2#1704
And it seems that mainteance just ended. So really good job at this, this fix made this game worse than before. Nice progress 
Will you unlock my character please, it’s stuck in game:
CodeGuerilla#1677
CODEsin
US Realm
America
PC
nails#11661
11:30 AM PDT
Char name: nails_imdumb
Lamarch#1584
LaMarch
PC
Europe 26/09/2021 at 8pm GMT+1
Third time this week end
Failed to enter game. This character is already in a game on the server. Please try again.
Battle.net ID: BT6#2523
Character: JokeMePlz
Level: 81
Server: EU
Platform:PC
When: After servers went down.
oh my god here we go again
1 Like
Europa
PC
invencible91 #1500
20:00 CET
Nombre del carácter: invenpwned
Battletag: LeoCarstein#2849
Character: Sugar_Daddy + All Other Characters
Region: EU
Platform: PC
Stuck right after maintenance started and can’t make or join any game since
MGagnon#1534
PC
Americas
Hardcore
Character: Swirly
Since: ~1:30pm EST (the third time in as many days fwiw, each lasting 3-6 hours)
- What time you originally got stuck offline : 21:30 UTC+02:00
- Your time zone - UTC+2
- What Platform you’re using (PC/Playstation/Switch/Xbox) - PC
- Battletag: XpoHyC#2740
- Character Name: HateLag
I suppose I don’t understand why you didn’t just log everyone out for maintenance since you should have known that users would get locked out if they were logged in at the beginning of the maintenance window.