Lost Character Progress!

[GabrielCrow-1220]

for sake of visibility try posting in this threat as well

Lost Hours of progression

Was playing, in act 5 when the game crashed out and i received an error report. I submitted the report to blizzard, (edit: the game updated) i logged back in and my character that i had just brought to level 30 and in act 5, suddenly is level 19 and back in act 2. I spent my entire afternoon in game and it all just got erased in a second.