Lost all Characters

just beat Diablo in normal with my Pally. was getting the loot identified and the game crashed. i loaded in again and ALL of my characters are gone. lost everything

It hurts… I hope you got it back… but if you didn’t… I know how it feels. Losing all of your progress… Knowing that at any moment you might lose it all or more. I found no more reason in the game until it’s fixed… Ladder S1 I hope.
This is what they told me about missing chars/items caused by anything from users to bugs in their own system…