The game terminates by reporting interrupted connection. I’ve tried to repair, my drivers are all att, I have the recommended hardware settings, my internet is good, I’ve done all the recommended settings, but nothing solves. I can’t play for 30 minutes and the connection is terminated, which is very frustrating. What can be done to address this? This issue makes me want to ask for a refund!
I’ve been having the same issue. Some days it seems much worse than others. It would be nice to have a way to diagnose this issue, like logs.
Interrupted connection errors are often caused by packet loss, which means the connection is unstable between the client and server. It may be caused by wi-fi problems or internet issues along the route towards the server.
Pingplotter or WinMTR can be used to look at the connection route to the server and can be helpful for identifying where connection issues are occurring.
We also have connection troubleshooting steps which may help with different situations.
I am also experiencing this issue ONLY on Hell difficulty and it seems to be more prevalent in act 3 on. My internet connection is near perfect , I have reported 0% packet loss over a 24hr monitoring period, with a ping maximum value of 13ms. This is beyond frustrating and has caused me to put the game down for weeks at a time. NO other issues with any other games and I play or applications I use.
Extremely disappointing given the amount of players reporting this issue.