I don’t care that I have more than 2 hours of gameplay (did that the first day); this game is unplayable and my progress is getting rolled back everyday. Give me a refund, this is fraud. I paid for a service I cannot use.
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Charge back. Credit cards/your bank are you friends when thieves take your money without rendering services/products as advertised 
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As a bonus you also get to divest yourself of Blizzard’s games since they ban your account for doing it, giving you absolutely no reason to come back.
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From Reddit regarding the WC3 debacle.
Edit: Worship me naysayers, for I have proclaimed the doom of Blizzard (aka they WERE forced to do refunds); they wouldn’t do a 180 without the intervention of their Legal Team / prevailing common sense regarding case precedent and law that was against them
For those worrying that Blizzard will ban your Account regarding a Chargeback, as someone that has legitimately gone through this before (with Uber and Uber Eats; I still use their services to this day on that same Account), here’s what you need to know:
Typically, at least for my Bank in the USA (Bank of America), once you file a Chargeback you will have to provide a certain amount of information; they prefer you to wait awhile before filing a Chargeback (but this is not mandatory by any means).
You must explicitly contact Blizzard prior to any Chargeback, get in contact with a representative, and receive their written refusal to refund, AFTER you have already demanded refund for LACK OF DESCRIBED AND DECLARED SERVICES OR PRODUCT (no Delivery Clause; they cannot enforce payment for a Service or Product through their fault, that was not Delivered).
Once that step is done, make sure to keep a copy of the conversation (screenshot in addition to requesting that they email you the transcripts), and attach these to the chargeback. Then file said Chargeback.
They legally cannot close your account in response to that action, that is illegal in the US, and the EU. Extortion is typically illegal everywhere, and a ‘Gimmie money for nothing’ schemes “or else” tends to be viewed poorly in Court.
If they close your Account, they will likely try to argue that YOU did something wrong, you did not, and it ultimately won’t stand. Either, it’ll be repealed by their Legal Team (who by now sees a bunch of red flags if they’re worth what they’re paid), or they’re idiots and it won’t end well for them.
This is not legal advice, I am not representing nor intending to offer myself as a representative, merely stating conjecture based on (many) prior experiences with businesses that try to pull this crap. Uber is pretty infamous for pulling a similar stunt, after I sent a Letter of Demand (and waited the full time period required prior to submitting my Chargeback), I got my full money returned, they never responded, and they did not close my account.
As the law is currently interpreted, the same view as Contractors / Businesses have a DUTY to provide the Goods or Services promised in exchange for the equally assured monetary units, so it would too stand with regards to Video Game projects.
-Of important note, even if they were to successfully argue that they ‘were’ within their rights to deny a refund for a delivered product (assuming that they did not immediately lose all appeals, which I believe they would in the USA, and in the EU this is a settled matter), it is more or less a guarantee that they would have no right nor means to deny you access to what you already own.
*Quality of Product and Services rendered must be consummate with the promised values, and not honoring such a promise the renderer would then have an innate obligation to provide a refund equaling either a portion of damages such that it would be fixable (not so in Video Games and similar Products), or in Total.
Ergo, if they damaged a wood board on the house while building it, they would be obligated to either satisfactorily replace or repair the marked regions (to original standards or greater), including labor and parts, or simply provide an entire refund as long as no non-newly implemented Products / Services were hindered, if they were, then they would still be required to do the same for those as well.
I.e. the Repairman breaks the TV entirely, what would have been a $100 Repair, is now a $600 cost-to-replace-TV, they are responsible entirely for that, and will not typically charge the $100 Repair Bill in most cases, though in some (i.e. replacing the EXACT same TV model), it could still be demanded; kinda murky water on that one. Video Games / Software are a bit more comparable to Art or similar media where it is not possible to be resolved by one’s own recognizance, nor through Professional means, therefore there is usually no alternative but to Refund.
-The Courts do not expect you or me to pay for Developers to Finish the game for them.
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I might actually do this just for the opportunity to take them to court. My lawyer gets bored sometimes
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Charge back as a fraud and a crime
Totally fine with that. StarCraft series was the only game I played besides Diablo, and I don’t even play that anymore. D2r was a nostalgia buy for me to relive one of my favorite games as a kid, but I don’t even care anymore.
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False advertisement and failure to render services, hello? This is literally the situation charge backs exist for /facepalm. Blizzard issued late refunds on WC3 because they were getting SMACKED by the chargeback hammer.
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PSA to everyone: it helps if you read the OP in Vegeta’s voice.
yeah except you would be committing a crime while doing so…
I’m still gonna play but you’re right. Threatening people with account closure trying to do a legal chargeback on 1 game within your account is illegal. It’s just a big corp trying to scare customers.
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Your a moron. This is why Chargeback exists. You are not required to pay for services not rendered. Speaking from personal experience, I have successfully filed for and obtained refunds in excess of $5000 from gaming companies that can’t maintain their servers. You not only get back the original purchase price, but also every dime spent on Microtransactions since DAY 1.
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Lmao. Charge backs can be fraudulent is my point…in ToS u agreed to sever down time. Charge back here could be a fraud. Was my point. Mvps. Have also posted on refund post staring the exact thing.
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Your going to go through all that drama to threaten for a refund? There is no need
they will just refund the game… legal team not necessary , youre being drama queen. blizzard doesnt care … its not worth the hassle of the legal team…
i also didnt see any posts or statements from blizzard saying they would refuse refunds …
Where did you acquire this assumption?
also as a person thats gone through a chargeback… its not so simple as calling up your credit card and saying wahhhh cancel this charge i dont want it no moooore!
most people that threaten chargebacks are children who never once tried to do a chargeback in real life.
(although i will say this… a chargeback for this game would most likely be valid, but again UNNECESSARY,… as i dont see anywhere that blizzard will refuse refunds!)
True idk what they are doing to handle this in that realm. Anyone try to refund already and get refused?
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I never said they would refuse a refund. Read what I said and dont add words I never said
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First of all Law trumps TOS in every court. Period. You can not violate the law through contract.
2nd Credit Card Terms of Service trumps gaming TOS
3rd This clause must meet the standard of what a resonable person would view as normal downtime. The court would take into account other companies and the industry in general. You would not be able to make the argument that 12 hours of down time 4 days in a row is reasonable.
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PSA to everyone: it helps if you read the OP in Vegeta’s voice.
Moustache. God I love Abridged.
no wait. YOU RESPONDED to the wrong person… i
My reply was to flybynight. in reference to the OP
I thought you were OP
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Ayy I was wondering if y’all would get that sorted 