I had basically the same thing happen to me a couple weeks after launch.
Here is a link
FYI 300+ links to others where they lost stuff on that thread…
It hurt. And it still does.
It hurts more knowing they STILL haven’t addressed this issue…
Saying “It is not possible” is stupid and false… cause they can… they just no logs to verify if your claim is true or just a scam.
You WON’T get anything back. Signing up a blizzard account makes sure of that. I would hope they would have fixed this by now… How many more must suffer…
I am sorry for your loss, yet it is just one of so so many. Yet instead of trying to migate this… they introduce changes to the game…
Fix the issues you have… NO ONE should ever lose their items/progress/characters due to the your bugs BLIZZARD… Is it that difficult to figure out a solution… or just cost that much to implement it…?
Well regardless they are just another huge company that over time slowly stopped caring about the players… the people who saw the greatness in them… Now all we can do for is hope… Hope that they somehow start to pull their… outta of their… if you know what I mean…
Yet they won’t… Why should they… they are making money… Money = happy… at least to them.
Our options are slim… Give in and play knowing you could lose some to all at any moment… Perhaps giving up on them to ever take the responsibility needed to create a great game is the best course. You can’t be disappointed if you have no expectations.
Greed has made fools of them and of us. Some say our only power is our own wealth… Why spend it on these who make fools of us?
Stay warm and I wish all you travelers the best of luck.