I fell asleep playing D2 with my controller, and accidentally deleted all my characters, including my Druid in Hell. The magic is now gone

General Discussion
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A week might not sound like much time, but this was the first time in a long time me and my dad actually both played a game together. D2 was the first game we ever really played together, and so it was honestly such a nostalgic experience, us playing through the game. I literally put everything off besides work, playing 4-5 hours a day, and all day that first weekend (I’m normally lucky to get 2 hours a day to play).

Welp, Friday night I’d decided to just start farming Mephisto on Nightmare, since me and my dad agreed not to progress the story unless we were both on, so was hoping to get some phat lewtz for us.

Well, I fell asleep while playing. While holding my controller, apparently. At some point I regained consciousness enough to just go to bed like a normal person.

I honestly had no idea what was going on when I went to log on the next morning, wondering why some of my characters were suddenly missing, but others weren’t. Considering I’d never heard of this happening (usually it’s ALL characters are missing), I immediately had a bad feeling.

I’d see a few posts about it, but I would’ve never believed how remarkable easy it easy to delete a character, that a sleeping human being could not only DELETE my main character, but also repeat the process for my bank-alts.

It honestly baffles me that Blizzard could release a product in this day and age and be unable to restore a character. That’s about as basic a feature as you could hope to have.

Thing is, I’m not even mad. I’m freaking bummed about it. Here, me and my dad were having this awesome time, and through what I could only describe as a freak accident, it brought our good time to a halt. The salt on the wound was that I didn’t just lose my Druid in Hell mode, but that I also lost the Necromancer who I’d hoarded the best gear we’d come across, and was planning to play up as my next character.

It just soured the entire experience. Hell, it’s soured my whole weekend; I figured me and my dad would probably spend the whole weekend playing. Now we’re both just so disgusted about the incident, it killed any of the fun we were having.

Really hope Blizzard takes some of the feedback seriously and implements some additional safeguards, both making adding additional measures for deleting characters, and more importantly, maintaining SOME kind of data, that restorations are possible. Because how can you hope to offer customer service of any kind, if you don’t have even the most basic tools?

Either way… man, this whole thing was just a total buzz-kill. Replaying the game with my dad was just such a special experience, to have it cut short like that… it just sucks.

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Tbh I only read the title, but that’s pretty hilarious (at your expense, sorry…)

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What baffles me is they don’t have the measure in where you have to type delete to delete a character. On top of that have a really wonky interface that makes it easy to accidentally delete them. Very strange.

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I mean, it honestly IS such a stupid story. I genuinely couldn’t believe it at first, that “oh my god, I wasn’t even CONSCIOUS and managed to delete my characters?!?”.

But yeah, it honestly just really sucks.

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You’d have to press X then A over and over again to delete all of your characters. :thinking:

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At least from my experience the game also just fully closes if an inactive room runs too long.

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That has to be what happened; it booted me to login screen, and while I’m sleeping, my thumbs are pretty much always resting over the X and A buttons anyways.

It’s such a dumb way to have lost SO much. But it really does irk me that Blizzard doesn’t have ANY sort of fallback system to restore lost progress, characters, items – ANYTHING. That’s honestly pretty wild to think about.

Either way, like I said, it just sucks for what was honestly kind of a sentimental experience, ended over something so stupid.

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crazy how many people have done this, me included just a few hours ago with a freshly ID’d shako

BLIZZ please fix this, maybe add a countdown after the delete character button is selected, where you can select “OK” to the “Are you sure” question for like 5 seconds

and maybe roll our characters back :frowning:

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That sucks :frowning: Mistakes happen, they really need to do a hotfix soon to change how you delete your characters. It hasn’t happened to me but I’ve seen so many threads and reports of people’s character “disappearing”.

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I don’t get how people have this issue, especially with mouse & keyboard. You have to click an X and then confirm you deleting the character.

Like I get you might straight up fall onto your mouse and click the X and while you’re trying to push yourself back up without using Life Alert you slide the mouse to the middle of the screen and click without looking, but that should be a rare occurrence.

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On controller, it’s a much “easier” process, unfortunately. Press X and then A, POOF!!! Doesn’t matter if you just created it, or have a hundred hours into it and all kinds of BiS items; it’s gone.

And according to Blizzard, CANNOT be restored.

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Yeah. Highly suspicious myself.

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I think the majority people agree that you should have to type something to delete a character.

Btw it happened to me too.

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LMAO, learn to go sleep, addicted

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It technically wasn’t ALL of my characters. But somehow, I guess I deleted three of them; my main Druid in Hell mode, my Necromancer who we’d been hoarding gear for, and a Paladin I just created in advance.

If it wasn’t for the fact Blizzard confirmed the characters had been DELETED, I was genuinely questioning if that’s really what had happened. Even still, I have a hard time imagining being at my desk, passed out, and managing to delete three characters. But as said, if you’re using a controller, it’s apparently VERY easy to do by mistake.

Blizzard definitely needs to create an additional barrier to deleting characters, like typing their name out or typing the word “Delete” to confirm. But it’s HIGHLY troubling that Blizzard is UNABLE to restore characters or any form of progress, for what it effectively an online game. Especially when they are clearly able to SEE the characters, something just seems very strange.

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Sorry, but you and your situation are no more special than anyone else that loses a character. I’d suggest you be more careful next time.

In other words… sucks to suck, mate. Thanks for the laugh. :joy:

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Wow. Im baffled you decided to present yourself like that with that comment. I’d say the thing that sucks most in this thread is what you just said here.

Very shameful.

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I appreciate your insight. :rofl:

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I hope you decide to improve your behavior. I guarantee you most people are reading your comment and not laughing with you at someone else expense, but shaking their head at how someone could be so shameful.

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It’s sweet of you to white knight for this dude, but the reality is that it’s highly likely that at least half of this story is BS to try to get people to feel sympathy for him.

Bottom line, there are SO MANY people here asking for Blizz to fix things because they don’t want to read or just plain aren’t careful with what they are doing. This is not a Blizz problem, it’s user error.

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