Game wont work I dont know why it wont start

Technical Support
1

Just bought game and dowloaded it but wont start. I have a great laptop that runs final fantasy 14… should beable to play this

2

specs/make model of laptop?

Im betting your idea of great… isnt

3

FFXIV:

MINIMUM:
OS: Windows® 8.1 64 bit, Windows® 10 64 bit
Graphics: NVIDIA® Geforce® GTX750 or higher, AMD Radeon™ R7 260X or higher
DirectX: Version 11

D2R:

MINIMUM REQUIREMENTS
OPERATING SYSTEM: Windows® 10
VIDEO: Nvidia GTX 660 or AMD Radeon HD 7850

The minimum cards required for Final Fantasy 14 perform below the ones required for Diablo II: Resurrected.

Here is a comparison of both nVidia cards and then both AMD Radeon cards:
https://www.videocardbenchmark.net/compare/GeForce-GTX-660-vs-GeForce-GTX-750-vs-Radeon-HD-7850-vs-Radeon-R7-260X/2152vs2825vs323vs2701

If this information didn’t clarify why you can’t launch the game, make sure your post includes a DxDiag for troubleshooting.

4

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