Game crashes on startup

still havent been able to get past the first black screen that pops up, since day 1.
heres my error code if this helps… 6ABCA697-EDC0-4E10-B6B5-0C5C348EF023

edit : forgot to add that i had no issues playing the beta, it ran fine then.

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im in the same bot and i have try every thing people told to do me to do like updating driver repair unsintal reeinstal close every app on the pc turn off anti virus try to open in administrator still noting and beta was working fine… help

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I have the same issue with my computer its getting frustrating

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Same issue for me as well. Done everything I can think of to fix the problem.

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meme chose pour moi beta A1 …

Same, i keep adding comments to post that mention cannot start the game… since well we are still waiting for a fix while everything else is getting fixed instead of the obvious bug.

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same, still havent been able to get into the game have had it for 2 days now and cant beat the play button mini boss.

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9361E347-7C75-4256-9880-468EF565C10A

Same pissing boat, paid hard earned money to watch a black screen and error message for days. Yes, really what i want. I think i am truly done with “modern blizzard” If you find a fix, let me know before i send out my refund ticket.

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Thinking of sending out a refund ticket as well, no need to keep a game I can’t play. Blizzard refuses to fix the issue even though Beta ran just fine. Also my wife has the game so I will be refunding on two accounts. Blizzard you seriously suck!

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Here is my Error screen. FF12621A-103E-4C80-BCEC-630D8E5175BB

Same error here. Still crashing all the time.

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Same. Can’t get into game. Black screen upon pushing play, and instantly crashes.

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I have the same issue

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Mine keeps crashing after I click on create new. (character) I don’t even get an error code anymore. Have never been able to create or play game since launch. Also very slow to launch to even get to 1st screen to create or go to lobby. Please help Blizzard!

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Sadly, me too…
[Render/4] [<>:0]: Encountered missing grading lut, .
eh I’ve tried everything, admin, compatibility modes, change resolution…etc. Win 8 latest build, drivers updates, etc, still NOTTA. WTF Blizzard, ye really gone downhill

Ever since Alpha at most I could only play 1 hour before it crashed. No error message and didn’t matter if I was fighting a hoard, NPC dialogue or standing alone in town. It still crashes/freezes even in the menu screens with no game loaded in.

Doesn’t happen to anything else and I’m so fed up. I’m not one to ask for refunds but this is a waste of money at this point.

Those hexadecimal codes you get at the crash window is a report Id to be referred to when you submit an error. It’s not an error code.

You can find an error in the logfile (.txt) that’s in the game’s directory.

Als some errors might popup in he dxdiag file in that directory.

Glad to know I’m not the only one experiencing this irritating issue!

3 Likes

I’m i an entitled “A-hole” for demanding an immediate fix for this issue?
I find myself growing very irritated for not being able to play the game for 7 days or so…
I don’t have much available play time as it is because of work and common household responsibility. but i would like to enjoy an old school revamped game with the small amount of time i can give.

Mine also crashes when I try to create a character. Haven’t been able to make a single character to play the game. Crashes on both online and offline characters. Crashes straight to desktop with no error code.

1 Like