Howdy!
The error, “Failed to initialize graphics” generally is a sign the system does not meet our system requirements primarily the GPU. In some cases, it can simply be due to extremely out of date Operating System version, drivers, or if the wrong GPU is running the game. I recommend checking the following items:
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Windows 10 is the only operating system supported, make sure Windows 10 is up to date Here.
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Check graphic drivers to ensure they are up to date Here. Note: If you have a laptop or a prebuilt system though it’s recommended to get drivers from the manufacturer depending on the age of the system the manufacturer may have stopped updating their drivers. In that case you may wish to get them directly from AMD, Nvidia or Intel’s site directly for the latest driver. All Intel iGPUs are not supported but we have seen players update their drivers may get the game to run depending in the iGPU this may not work at all.
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Make sure your primary graphics card is running the game. Press (Windows key + Q) type in: Graphic Settings → Select Graphic Settings → Browse → Goto the game folder by default C:\Program Files(x86)\Diablo II: Resurrected → Select: D2R.exe. It should now appear on the list and select Options → Set to high performance.
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Double check your hardware meets our system requirements. Note: Linux, bootcamp, or running the game in a virtual OS is not supported in this case you may wish to start your own thread for that platform to help each other out.
If you have done all the troubleshooting above and strongly believe your system meets our requirements, feel free to place a ticket with our support team so we can help you out Here.
Thank you.