“Failed to join enter game, this character is already in a game on the server.”
When i try log on a new character i get a black screen and need to kill the d2r.exe process to get rid of it.
Bnet tag: Mthafknjones#1971
Character: themagicbush
Realm: NA
Platform: PC
Thanks again for your patience while we’ve investigated this issue. The unlocks are still happening, but at this time we do not need any more reports of the problem. You’re welcome to post here if you’d like, but keep in mind that we are not manually unlocking these - there’s a system that’s running through them as fast as it can. The posts requesting manual unlocks are sadly something that’s not even possible for us in support, so we all have to wait for the developer’s new unstuck system to catch up (even those of us who work here and have the problem.)
Please note that posting duplicate threads for an issue that already has a sticky just serves to make the forum unusable for people who are having other issues. I totally get that this has been frustrating and we do want to get you all fixed up as soon as we can, but we also need to be able to use the forums to help with other problems as well.
I’ve also noticed that some of you have been curious about the refund process. While I can’t guarantee a refund, you can request this [here ].
I’ll continue to move other posts I see on this issue into this thread. If you’re wondering why your thread got moved into this post, this is why.
same- stuck without playing- been offline stuck longer than ive been able to play a game at launch which is half the fun at first… its been great. Char name : Hammytime Realm: americas