"Failed to enter game, this character is already in a game on the server"

DanielS0ns-1253 · October 5, 2021, 2:17pm

For others that have experienced this, about how long does it take for Blizzard to rectify the issue.

FleecyFrog-2520 · October 5, 2021, 2:24pm

Been locked out (Character already in game on server - error) for almost 8 hours now, started around 9:00 AM and it is currently 4:30 PM. So frustrating.

kerrigansbra-21583 · October 7, 2021, 6:46am

Battle Tag:kerrigansbra#21583
Character: FS-A
Region: EU
Platform: PC
Time zone: GMT+1

Semos-2368 · October 7, 2021, 9:18am

Battle Tag: Semos#2368
Character: All Chars
Region: Europe
Platform: PC
Softcore
Timezone of lockout: 11:15 AM CET

please unstuck.

Update:
3 hours later - still can’t join any game.

Drakuloth wrote:

The server should log you out within an hour of getting stuck.

nope… your solution doesn’t work!

Mooney-2954 · October 7, 2021, 9:19am

Battle.net: Mooney#2954
Character: Lexi
Class: Sorceress
Server: Europe
Platform: PC

Been locked out for around 2.5 hours.

DroW-2774 · October 7, 2021, 9:31am

Battle Tag: DroW#2774
Character: Suslick (and all my other characters)
Server: Europe
Platform: PC
Locked around 12:00 (+3 GMT) about 30 min ago

kerrigansbra-21583 · October 7, 2021, 10:15am

hellooooooo hellooooooooooo my dear supporter i have been locked out over and over and over again. this time is over 18 hours. plz help

Battle Tag:kerrigansbra#21583
Character: FS-A
Region: EU
Platform: PC
Time zone: GMT+1

OldFaithful-21244 · October 7, 2021, 11:58am

Battle Tag: OldFaithful#21244
Character: OldFaithful
Server: Europe
Platform: PC
Locked around about 12H ago

Reddon-1837 · October 7, 2021, 2:38pm

Battle Tag: Reddon#1837
Character: Incubus
Server: Europe
Platform: PC
Locked around about 2H ago

mmaker-3710 · October 7, 2021, 2:46pm

게임 진입에 실패했습니다 이캐릭터는 이미 서버의 게임에 있습니다
에빠지고 모든캐릭터 심지어 새로만든 캐릭 까지 응답하지 않아요 해결 부탁드릴꼐요
태평양 표준시간으로 5시 30분경입니다

Faloria-2964 · October 7, 2021, 4:49pm

Battle Tag: Faloria#2964
Character: All Chars (Crashed on character Lothar)
Region: Europe
Platform: PC
Softcore
Timezone: GMT +2

Stuck for 1 hour now

Ares88-2253 · October 7, 2021, 5:28pm

Im having the same problem please fix it. Battle tag: Ares88#2253

Fodern-2857 · October 7, 2021, 5:28pm

Battle Tag: Fodern#2857
Character: all!!
Server: Europe
Platform: PC
stuck for more than an hour by now! all of my characters even new and everything

Russox-1565 · October 7, 2021, 5:32pm

I still got a lot of crash with my paladin, but almost none with my sorc.

sometimes I’Ve got an error message with only one line:
“The application encountered an unexoected error.”

Arrow-1357 · October 7, 2021, 5:53pm

Battle Tag: Arrow#1357
Character: all!! - Frosty /// Chuckles are main
Server: Both US and Europe
Platform: PC
Locked: 11AM est

Unable to play my account… FIX THIS

Discord-2526 · October 8, 2021, 8:59am

Battle Tag: Discord#2526
Character: all
Server: Europe
Platform: PC
Locked around about 15H ago

Xexius-2855 · October 8, 2021, 3:29pm

Battle Tag: Xexius#2855
Character: all!
Server: Europe
Platform: PC
Locked cant joins games either…

YaneK-2335 · October 8, 2021, 4:27pm

Battle Tag: Yanek#2335
Chracter; all!
Server: Europe
Platform PC

Locked cant join games either…

Nkahri-2683 · October 8, 2021, 5:01pm

Battle Tag: Nkahri#2683
Chracter; all!
Server: Europe
Platform PC

Locked cant join games either…

Grim-22469 · October 8, 2021, 8:56pm

Aaaand here we go again!

Grim #22469
Char: CoolAcid
Server: EU
Platform PC / Win10.
Char is stuck online