"Failed to enter game, this character is already in a game on the server"

Bug Report
22

Yeah. I was thinking the same. Here we are, waiting for weeks for the game to finally be released after the last Beta, and the same issues are still here; alive and kicking. One would think this would be one of their top priorities to fix before launch.

1 Like
23

It’s happening on console too although I am also sometimes getting char does not exist on servers. This is nutz.

3 Likes
24

any answers from them?

25

Same problem here… Can’t even create a new hero: black screen… Refound is solution.

6 Likes
26

No, they keep quiet.

27

I accidently hit alt while pressing f4 for a skill and now, a full hour later, it still tells me my character is in a game on the server.

By now the character should have disconnected. I fear this wont be addressed until the servers are reset.

1 Like
28

same thing for me. Cant play any char. Been almost an hour

1 Like
29

Same issues here… Can’t start a new game with an other char either.

3 Likes
30

не удалось войти в игру данный персонаж уже находится в игре на данном сервере.
был персонаж 10го уровня, а стал 5го, квесты и шмот не сохранились в прогрессе. что вообще происходит? за это я деньги заплатил? нахрена вы бетту делали, ничего не исправили! Создал другого перса, при заходе в игру черный экран и ничего нет, подождал 10 мин и ничего не происходит - ждать можно вечно! прогресс не сохраняется!

1 Like
31

Been stuck for almost 2 hours with “character in game” now. this is actually pissing me off at this point…

7 Likes
32

Having the same issue. My level 9 sorc is “in another game” and has been for 2 hours. I tried creating new characters but as soon as I try to join or create a game, it immediately fails.

1 Like
33

Amazing they are failing to launch a game that is two decades old…and their support…oh just a sh*tty as ever…

3 Likes
34

Exactly the same issue here. Why the hell didn’t they extend the beta and fix some of these issues? I understand the servers being overloaded but characters are reporting that their levels are rolling back, some even to level 1.

Currently my main level 9 sorc is “stuck in another game on the server” and nothing I do helps. Creating other characters doesn’t either because I can’t join or create any games with them. What a swell launch.

1 Like
35

same here:
Character: MrSprinkles
server: Europe
platform: PC Windows 10

1 Like
36

Pls just restart the servers again.

Palabro
Europe
Windows

2 Likes
37

Same s…
Bolt
Europe
PC

38

same issue here, wondering when they are gonna fix this… much dissapoint

2 Likes
39

reboot the servers again Blizz. come on… Help us out here!

2 Likes
40

I have a feeling they absolutely know about this issue, and are leaving it there on purpose to control server traffic knowing the number of active players will go down and down when anyone leaves a game. They will probably then launch a server update where they restart once they reach some lower number they have in mind.

41

its actually an issue of vanilla as well but back then you at least could switch characters.