Got booted 5x already with a software error in the tower with my Paladin (Enigma) build. Never had to hard restart so many times since patch. Anyone else having this problem?
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Many. Few times had it when entering Tower but usually it happens when going to lvl 4.
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I think think I have done one countress run but no issues on xbox one original
yup - happened to me just now on my hammerdin. PS4
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You guys playing on the Nintendo Switch?
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ps5/pc
jfeoieuahfioeio
Game is crashing on ps4 when going into tower. I was able to do a handful of countess runs. Now I can’t even enter level one without it crashing. This game is almost unplayable now with the amount of crashing I encounter. Always a problem. Also, everytime it crashes I have to reset key binds.
Yup crashing for me too. I’ve tried about 5-6 times and only made it to the countess once.
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Yep. Still Happening, I make it to the countess about 6 out of every 10 runs.
… New Blizzard feature to make Keys of Terror more valuable 
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After 1.14 Update on PS4 I ran the Tower to see if there was an issue and I had no issue.
(Was testing because a Nintendo Switch player said it was crashing)
- I’m using a PS4 Pro.
- Ran the Tower once all the way through.
- It was Hell difficulty.
- Druid ( Wind Build)
Give some more info and perhaps this can be isolated. Like…
- PS4 type?
- Standard Storage Drive, External Drive, Modified Drive.?
- Difficulty?
- Ingame Tower Level, 1 - 5?
- Crashing same place each time?
- Crashing random places in tower?
- Character Type, Skills used.
I’ll try some stuff and see if I can make it crash.
So you had no issue running it once, how is that helpful?
Logic. 
Possibilities
- The bug does not exist for me on PS4 Pro.
- It does exist but it does not occur often.
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From the way this bug is being reported it is probably caused by a corrupted map seed. Since map seeds are being generated every game (online), or once (offline), trying to reproduce the bug by doing only one run is meaningless. It’s like throwing a D20 once, rolling a 1 and assuming you’ll only ever roll a 1 with it.
Could be any number of things but that sounds possible. I ran countess for 2 hours yesterday and mine crashed one time. Seems to affect some more than others
Well a good way to find out what’s going on is trying to replicate it.
I can say this…
- It’s not crashing from loading between floors.
- It’s not crashing often because it hasn’t happened to me at all. Maybe never will.
This is why people who have the issue should give more detail to find common factors. It can then possibly be avoided until a patch comes out.
That’s a high failure rate. Single Player or Online? If SP try rolling a different map by changing difficulty back and forth. Chrizum made a good point it may be Map Based.
Same as above.
Just the Tower? 
Ya just countess for terror keys.
I’ve had it crash multiple times. It doesn’t matter which character and it’s usually between floors but sometimes mid floor. Sorry I haven’t kept a tally of data specifics but prior to the patch I had very few crashes and there is something with the tower triggering them.
As this occurs on PC too, like the controller bug for Fist of Heaven /Holy bolt. I’m pretty sure they fix it before ladder starts. So just be patient.
Starting to get really irritating im just one terror key away from doing ubers and cant even get down to grab it, glad im not the only one having the issue but dammit. The deadline for ladder is coming quick wonder when and if they will get it fixed… >:0
I’m also running into the same problem. Trying to farm the countess and crashing every 2-3 runs. Always the instant I click to enter the following level. Level doesn’t matter, has happened on 2,3,4 etc. I’ve tried legacy graphics, tried stopping moving before clicking. Nothing matters
I’m playing on Switch, single player, as a sorc. Player count 3-5