Error messege: Failed to initialize graphics device

[Baradûr-1264]

"Failed to initialize graphics device. Please ensure your PC meets the minimum system requirement and your drivers are up to date.

Just randomly got this message, and getting it 100% now. However i could log in and play D2R like few days ago without problems.

Havn’t changed any configuarion of my system and all drivers are up to date.

5900x with 3080, GPU preferance is set to Highest on the D2R.

Wow, Diablo 3, whole steam library with games as cyberpunk and RDR2 works fine.

[Kershew]

Hey there,

So if Windows is up to date and all drivers for GPU, Audio and System board have been updated then the next likely culprit is corrupted data or a software conflict of some kind. Especially if the issue was intermittent and then gradually got worse to the 100% you are reporting now.

Let’s reset the in game user options:

1. Right click Windows Start, Open File Explorer
2. Navigate to C:\Users'Windows User Name’\Saved Games\Diablo II Resurrected
3. Delete the Settings.json file
4. Empty the Recycle Bin.

We will want to run the repair tool on the game client: Blizzard Support - Repairing Battle.net Games

Try running your system in selective startup mode: https://battle.net/support/article/200483

Create a new administrator account: Blizzard Support - Creating a New Administrator Account

Once the account is created, shut down the computer, wait 60 seconds, restart, log into the new profile and try the app/client.

If that doesn’t solve the issue, then I recommend submitting a ticket with an msinfo attached for further investigation. (instructions for collecting that msinfo report will be on the form.)

Click your name at the top right of this page, click support, click contact support.