D2R will not start New Laptop

Technical Support
1

Hello,

I have purchased a new HP omen Gaming laptop, I downloaded battletnet launcher and downloaded D2R and was successfully able to play the game. I updated the laptop and went to play and have continued to have launch issues. I have uninstalled the battle net launcher and D2r with no fix.

Upon update HP Omen gaming app did open and that’s when the first crash happened. I have disabled omen gaming app at startup

This is the report ID that windows gives me.
3753F546-1BE6-4C8A-AAB2-11EE650E1188

2

I have a similar issue. Put in a ticket hopefully they can figure it out.

3

Womack, How does one put in a work ticket? Is this with blizzard?

Thanks

4

Good luck with that - my problem with the game has not been solved for a month, despite generating a dozen report IDs (look at most recent topics in “Technical Support” section of the forum).