D2:R Crashing on newer system? Recommendations

While it is entirely possible that D2:R may be to blame for the crashes, one thing to keep in mind for ANY software, in order for software to run stable, the hardware platform/drivers/firmware must be stable.

1: Check for and install the latest drivers for your graphics card.
www.nvidia.com/Download/index.aspx?lang=en-us
www.amd.com/en/support

2: Download and install the latest chipset drivers for your system.
For DIY builders:
www.intel.com/content/www/us/en/download-center/home.html
(Intels driver search is horrible, you might have better luck finding them from your motherboard support page)
www.amd.com/en/support

If you have a prebuild or gaming laptop from ASUS, Dell/Alienware, HP or MSI, it’s highly recommended to check their support page for chipset updates first.
www.asus.com/support
www.dell.com/support
www.hp.com/support
support.lenovo.com
www.msi.com/support/download

If not listed, typically www.systembrand.com/support will get you to the right place. If not, try www.systembrand.com and look for ‘drivers’ or ‘support’.

3: Check for and install the latest BIOS firmware for your system board.

  • You can check your BIOS firmware version by running ‘dxdiag’, which should list the BIOS version.
  • You can also check your BIOS firmware version by entering the BIOS setup pre-Windows boot. (Del, F2 are common to get in pre-boot. If fast-boot is enabled, sometimes you must Shift+Restart, troubleshoot, advanced options, UEFI firmware settings.)

www.asrock.com/support
www.asus.com/support
www.dell.com/support
www.gigabyte.com/Support/Motherboard
www.hp.com/support
support.lenovo.com
www.msi.com/support/download

If not listed, typically www.motherboardbrand.com/support will get you to the right place. If not, try www.motherboardbrand.com and look for ‘drivers’ or ‘support’.

4: If you haven’t blown out the dust from your system in a while (6+ months), DO IT!

5: If you’re running any overclocks (GPU, CPU or RAM), temporarily revert to stock clocks to see if that helps.

Other:
System testing tools:
Test your RAM with Memtest86 - https://www.memtest86.com/ (Have a spare USB drive handy, recommend letting it run the full 4 passes)
Check your storage health with CrystalDiskInfo - https://crystalmark.info/en/download/#CrystalDiskInfo
Check your system temperatures with HWMonitor https://www.cpuid.com/softwares/hwmonitor.html
Stress test your processor with Prime95 https://www.mersenne.org/download/
Stress test your GPU with Furmark https://geeks3d.com/furmark/
*strongly recommend running HWmonitor with Prime95/Furmark to monitor temps.

File system check:
Open an explorer window, right click your system C:\ drive, properties, tools, check drive for errors.

Windows core file integrity checks:
Run a command prompt as administrator, run the following commands:
dism /online /cleanup-image /restorehealth
sfc /scannow
As long as no errors are reported, you’re good. If errors are reported, re-run the commands. If errors are still reported, you need to repair-install Windows.
Repair-install Windows 10: https://www.tomshardware.com/how-to/fix-windows-10-repair-install

Hope this info helps someone solve the issue! :slight_smile:

Please post any other recommendations, or if any of this information helped you!

At this Point for me its unplayable…so sad with Blizzard …the game keeps frezzing ,crashing,black screen…you name it …