Have been playing for weeks without any issue, then suddenly the other day the game starts crashing to desktop. Sometimes with or without an error box, more often than not while loading into a new area, but also frequently just at total random. Yesterday I couldn’t get into the game at all; it wouldn’t load in period. It started working again today (sort of) but still with frequent and random crashes. I’ve uninstalled, reinstalled, run the repair tool, updated everything there is to update, adjusted every setting there is to adjust, and still no improvement. I’m confused as to why it would be just fine for so long and then suddenly go to total crap.
Any suggestions on how to fix this would be greatly appreciated.
DXDiag: ------------------System Information------------------ Time of this r - Pastebin.com
My game is crashing CONSTANTLY for weeks now. Blizzard is doing NOTHING to fix the issue
I can play on my my laptop, though the lag is for some reason horrific even with all the graphical settings dropped to the minimum.
Still can’t even get into the game at all from my normal computer, though the latest attempt did at least yield a crash report window this time with the following identifier:
6A0E6290-E965-488D-B816-9726106588D5
Why would the game go from running for weeks without a single crash until Friday to frequent crashes on Saturday to completely unable to play at all by Monday?
Howdy!
This occurrence error is related to the game suddenly failing to acquire the memory needed to run. This can be due to an Access Violation (Think third party software conflict like overlay, screen recording, overclocking or general software running in the background that utilizes the same resources as the game resulting in a conflict.)
I recommend the following steps before retesting the game:
-
Disable Windows Startup items by following the steps Here. Instead of restarting the PC move to step 2:
-
Download and perform a clean install of the latest NVIDIA driver located Here. Once downloaded run the installer, when you get to the Install Options section select: Custom (Advanced) → Next → Check Mark: Perform a clean installation → Finish the installation and restart the PC.
-
Once back into Windows press (Windows key + R) Type in: C:\Users
Press Enter. Open up your Windows User name folder → Open: Saved Games folder. → Diablo II: Resurrected → Delete only the Settings.json file. This will reset the game back to default settings.
Retest the game.